Voice Network Engineer
Company: HCL America, Inc.
Location: Plano
Posted on: June 22, 2022
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Job Description:
Job Description :Experienced and Certified Cisco UC Engineer
with technical skills that cover large scale of IP telephony
deployments which includes CUCM, CUC, UCCXPerform client
consultation: Support complete range of Cisco IP Telephony
solutions and implement if it is a client requirementAnalyze the
existing voice and data networks and recommend solutions Support
components of the Cisco Unified Communication, including Cisco Call
Manager, Gateways, Unity Voice Mail, CME, CUE and UCCX Follow
life-cycle oriented processes and procedures such as Change
requests and CAB reviews. Troubleshoot, maintain, upgrade, and
provide solutions to complex hardware/software problems Create and
execute test plans to meet project requirements for assigned
components Provide high quality content deliverables using the
appropriate document templates Ensure solution is implemented as
designed to the customers satisfaction and approval Proactively
develops plans and activities to avoid problemsEducates the
customer on solution as appropriate throughout the life of the
project or service life Technical Skills and Expected
Qualification:Bachelors Degree in Information Systems/Accounting
Systems/Computer Science or equivalent is requiredMinimum 5 years
of experience delivering complex technical solutions including
planning, development, implementation and support High-end
experience in Cisco Unified Communications Solutions Versions 7.1
to 11 and CME. High-end experience in CUE and CUC Version 7 to 11
Hands on Experience on UCCX, CRSHands on experience on SIP, H323,
MGCP, ICTExperience with Troubleshooting Voice Issues, PRI issues,
SIP etc. CCNA and higher Collab certification preferred Other
Requirements: Strong verbal and written communications skills are a
must Ability to work effectively across internal and external
organizations Strong technology background is required Aptitude to
acquire new technology and concepts quickly
Keywords: HCL America, Inc., Plano , Voice Network Engineer, Engineering , Plano, Texas
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here to apply!
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