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Sales Support Specialist

Company: Fortis Payment Systems LLC
Location: Plano
Posted on: November 23, 2022

Job Description:

Description:
Responsibilities

Work closely with internal and external sales organizations to assist and/or facilitate requests including, but not limited to:
Application submissions and updates
Residual inquiries
Account management
Equipment pricing and compatibility
Escalations from Sales Organizations
Complete tasks within allotted SLAs
Oversee system access requests and provide training to clients
Work closely with internal stakeholders to resolve various requests including, but not limited to:
Deployment/Installs
Underwriting/Risk
Finance
Tech Support/Development
Customer Service
Requirements:

High School diploma or equivalent
Experience in payments industry, preferred
Account management or Relationship management experience, preferred
Strong communication skills
Critical thinking and decision-making skills
Strong organizational, multi-tasking and time management skills
Proficient with Microsoft Office apps (Outlook, Word, PowerPoint, Excel, SharePoint)

PI197416958

Keywords: Fortis Payment Systems LLC, Plano , Sales Support Specialist, Sales , Plano, Texas

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