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Call Center agent

Company: ProIT Inc.
Location: Plano
Posted on: November 22, 2022

Job Description:

We are seeking energetic and reliable professionals to join our team of Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers' product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.Responsibilities: Greet the customer. Provide service. Handle phone calls efficiently. Ensure that the customer is satisfied with the company's services. Use common sense and good judgment in order to resolve the customer's problems. Work with supervisors and other agents to resolve issues.Job Type: Full-timePay: $16.00 - $17.00 per hourBenefits: 401(k) Dental insurance Health insurance Paid time offSchedule: 8 hour shift Day shift Monday to FridaySupplemental pay types: Bonus pay Commission pay Signing bonusAbility to commute/relocate: Plano, TX 75023: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: ProIT Inc., Plano , Call Center agent, Sales , Plano, Texas

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