Business Systems Sr. Analyst

Company: CBRE
Location: Richardson
Posted on: May 1, 2025

Job Description:

Business Systems Sr. Analyst

Job ID

215319

Posted

15-Apr-2025

Service line

Corporate Segment

Role type

Full-time

Areas of Interest

Data & Analytics, Digital & Technology/Information Technology

Location(s)

Richardson - Texas - United States of America

About The Role:

As a CBRE Business Systems Sr. Analyst, you will be responsible for designing, developing, and delivering a variety of technology-focused training content to help create adoption and improve employee experience. You'll be part of a team that provides training through live and virtual sessions, videos, written content, news updates and more.

This role is part of Digital & Technology infrastructure and operations which focuses on ensuring our employees have the instruction to best utilize the vast technology tools available.

What You'll Do:

• Engage with our audience through email and internal social media regarding system processes and capabilities.
• Compose correspondence, presentations, and other materials for end-user training.
• Partner with subject matter experts to develop content and update training materials.
• Approve and lead communication and scheduling plans for new trainings and updates.
• Review training metrics and feedback to evaluate learning efficiency that helps drive department goals.
• Remain up-to-date and savvy in learning industry trends, methodologies, and standard processes and know how to put those into best practices.
• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and tackle routine problems.
• Cultivate relationships with internal and external IT teams to coordinate timing for rollouts, updates, fixes and policy changes.
• Compile metrics, generate custom queries and add to routine reporting. Leverage that data during content development and strategy discussions.
• Research, test and discover innovative ways to apply technology tools to improve efficiency, productivity and overall satisfaction.
• Have a broad knowledge of own job field and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Continually improve the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain sophisticated information to others in straightforward situations.
  
  What You'll Need:
  
  To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  
  
  • Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Understanding of existing procedures and standards to tackle slightly sophisticated problems.
  • Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Strong organizational skills with an inquisitive mindset.
    
    Why CBRE:
    
    When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
    
    Our Values in Hiring:
    
    At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
    
    Disclaimers:
    
    Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
    
    Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
    
    Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Keywords: CBRE, Plano , Business Systems Sr. Analyst, Professions , Richardson, Texas