Salesforce Business Analyst :: Plano, TX - (Hybrid)

Company: TOPSYSIT
Location: Plano
Posted on: April 26, 2025

Job Description:

Role: Salesforce Business Analyst

Ensure all your application information is up to date and in order before applying for this opportunity.

Location: Plano, TX - (Hybrid)

Contract: Long term

Looking for 10+years profiles

Passport Number Required

Job Description:

A Salesforce Business Analyst analyses business needs and translates them into technical solutions within the Salesforce platform. They work closely with stakeholders to understand requirements, design processes, and ensure solutions align with business goals. Essentially, they act as a bridge between business users and IT, facilitating the implementation and optimization of Salesforce systems.

Key Responsibilities:

Requirements Gathering and Analysis:

Identifies, documents, and analyzes business needs, translating them into functional and non-functional requirements.

Process Design and Optimization:

Analyzes existing processes, identifies inefficiencies, and designs improved workflows within Salesforce.

Solution Design and Implementation:

Develops and implements Salesforce solutions, including configurations, customizations, and integrations.

Communication and Collaboration:

Communicates with stakeholders, IT teams, and users throughout the project lifecycle.

Data Analysis and Reporting:

Conducts data analysis to identify trends, generate reports, and support decision-making.

Training and Support:

Provides training and support to end-users on using Salesforce.

Skills Required:

Strong Analytical and Problem-Solving Skills: Ability to analyze complex problems and develop effective solutions.
Excellent Communication Skills: Ability to communicate effectively with stakeholders, IT teams, and end-users.
Salesforce Expertise: Familiarity with Salesforce features, capabilities, and best practices.
Understanding of Business Processes: Knowledge of various business processes and how they relate to Salesforce.
Project Management Skills: Ability to manage projects, track progress, and meet deadlines.


Thanks,

Prem Kusuma
Remote working/work at home options are available for this role.

Keywords: TOPSYSIT, Plano , Salesforce Business Analyst :: Plano, TX - (Hybrid), Professions , Plano, Texas