CONFIGURATION MANAGEMENT ANALYST
Company: Spar Information Systems
Location: Plano
Posted on: September 28, 2024
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Job Description:
Configuration Management Analyst plays a crucial role in
ensuring the integrity, accuracy, and consistency of an
organization's IT environment by managing configuration items (CIs)
and maintaining the Configuration Management Database (CMDB). Below
is a summary of their responsibilities and required skills: 1. CMDB
Management: - Maintain the integrity and accuracy of the
Configuration Management Database (CMDB). - Ensure all
configuration items (CIs) such as software, hardware, networks, and
documentation are correctly recorded and tracked. - Regularly
update and audit the CMDB to ensure data accuracy. 2. Configuration
Item Lifecycle: - Manage the lifecycle of CIs, from creation to
retirement. - Ensure configuration data is kept up-to-date and
changes are properly documented. - Monitor and report on the status
of CIs, their relationships, and dependencies. 3. Configuration
Data Integrity: - Conduct regular audits and verifications to
ensure configuration data is consistent and reliable. - Identify
and resolve discrepancies in the CMDB. - Implement and enforce data
validation policies to ensure data quality. 4. Change Management
Support: - Work closely with change management teams to ensure
changes are accurately reflected in the CMDB. - Assist in assessing
the impact of proposed changes on CIs and their relationships. -
Ensure that the CMDB supports and aligns with the change management
process. 5. Process Documentation and Improvement: - Develop and
maintain configuration management policies, procedures, and
standards. - Document configuration management processes and
guidelines for stakeholders. - Continuously identify and recommend
improvements in the configuration management process. 6.
Collaboration and Stakeholder Engagement: - Liaise with other IT
teams (such as service desk, incident management, and problem
management) to ensure alignment and data accuracy. - Provide
training and support on CMDB and configuration management
practices. - Collaborate with project teams to ensure configuration
data is captured during projects. 7. Reporting and Analysis: -
Generate reports related to CIs and CMDB status, audits, and
discrepancies. - Analyze configuration data to identify trends,
risks, or potential improvements. - Support decision-making by
providing insights from configuration management data. Key
Skills:
Keywords: Spar Information Systems, Plano , CONFIGURATION MANAGEMENT ANALYST, Professions , Plano, Texas
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