Loss Prevention Officer
Company: Marriott
Location: Plano
Posted on: March 19, 2023
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Job Description:
Job Number 23045623
Job Category Loss Prevention & Security
Location Renaissance Dallas at Plano Legacy West Hotel, 6007 Legacy
Drive, Plano, Texas, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
JOB SUMMARY
Patrol all areas of the property; assist guests with room access.
Monitor Closed Circuit Televisions, perimeter alarm system, duress
alarms, and fire life safety system. Lock property entrances when
required. Conduct daily physical hazard inspections. Respond to
accidents, contact EMS or administer first aid/CPR as required.
Assist guests/employees during emergency situations. Notify
appropriate individuals in the event of accidents, attacks, or
other incidents. Defuse guest/employee disturbances. Call for
outside assistance if necessary. Complete incident reports to
document all Security/Loss Prevention related incidents. Handle all
interruptions and complaints. Resolve safety hazard situations.
Escort any unwelcome persons from the property without interrupting
the orderly flow of property operation. Report to scenes of vehicle
accidents/thefts. Call for assistance using proper code responses.
Complete a Loss Prevention shift summary/daily activity report.
Maintain confidentiality of all Security/Loss Prevention and
property reports/documents; release information only to authorized
individuals. Conduct investigations and gather evidence. Conduct
interviews with relevant parties.
Follow all company policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; complete safety
training and certifications; ensure uniform and personal appearance
are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents
accurately and completely. Develop and maintain positive working
relationships with others; support team to reach common goals.
Comply with quality assurance expectations and standards. Stand,
sit, or walk for an extended period of time. In addition, some
states may have additional licensing/registration requirements to
be considered for this position. Read and visually verify
information in a variety of formats (e.g., small print). Visually
inspect tools, equipment, or machines (e.g., to identify defects).
Enter and locate work-related information using computers and/or
point of sale systems. Move at a speed required to respond to work
situations (e.g., run, walk, jog). Stand, sit, or walk for an
extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
50 pounds without assistance and objects weighing in excess of 75
pounds with assistance. Grasp, turn, and manipulate objects of
varying size and weight, requiring fine motor skills and hand-eye
coordination. Move through narrow, confined, or elevated spaces.
Move over sloping, uneven, or slippery surfaces as well as up and
down stairs and/or service ramps. Reach overhead and below the
knees, including bending, twisting, pulling, and stooping. Perform
other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law. Marriott International
considers for employment qualified applicants with criminal
histories consistent with applicable federal, state and local
law.
You were always one of those curious kids who opened every cabinet,
peeked behind every door, and never ceased to ask "why" when given
an explanation. Today, you bring your personal style to every
experience. You live life to discover. You are passionate about
your neighborhood, always looking to explore the places one
wouldn't find in a travel guide. If this sounds like you, you're in
the right place. You've got authentic style, natural curiosity and
a warm way with people. Renaissance is not just a place to spend
the night, it's a place to discover, a place in the world with
style like yours. That's why we're not just looking for anyone.
We're looking for someone like you.
Keywords: Marriott, Plano , Loss Prevention Officer, Professions , Plano, Texas
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