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Sr. Desktop Support Analyst

Company: Connection
Location: Plano
Posted on: March 16, 2023

Job Description:

Connection has a fantastic opportunity through our Technical Staffing division for a Sr. Desktop Support Specialist at a well-known, Enterprise size organization. This is a direct-hire opportunity for Connection, working on-site for a outstanding end-client in the hospitality industry. This position is on-site, M-F, 8-5. Amazing team to work alongside with! Requirements:Knowledge configuring Win7, MAC, MS Office Suite and installation of computers and printersWorking knowledge of Active Directory and network connectivity with TCP/IP, DNA, WINS, DHCP, and wirelessStrong troubleshooting skillsExcellent communication and customer service skillsExperience supporting Director and higher levelsAbility to multi-task and set prioritiesWork independently with minimum supervisionWork under pressure and maintain composure

Responsibilities:Provide Tier 2 Executive level supportDemonstrate excellent customer service skillsAbility to work alone or with a teamWillingness to go above and beyondOther support activities include researching and recommending solutionsWorking with vendors and backline teams to resolve issuesMust provide excellent customer service skills, follow processes, learn quickly, and interact with a diverse population in a corporate environment

Keywords: Connection, Plano , Sr. Desktop Support Analyst, Professions , Plano, Texas

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