Implementation Analyst (Procurement Expert)
Posted on: November 23, 2022
Imagine yourself here!
OpenGov is a mission driven fast-growth, Series D, venture backed
startup (includes Andreessen Horowitz, Formation 8, and Emerson
Collective). Our Board of Directors includes iconic Silicon Valley
executives John Chambers (former Cisco Chairman and CEO) and Marc
Andreessen (Time Magazine's list of the 100 most influential people
in the world).
OpenGov is the leader in modern cloud software for local
governments and state agencies. We have surpassed 1,600+
governments (and growing fast!) using our products in our mission
to power more effective and accountable government.
OpenGov is a 2022 Top Workplaces USA award winner and a Forbes 2022
America's Best Startup Employer!
The Implementation Analyst (Procurement Expert) will look to drive
value to the OpenGov customer and deliver a complete, quick, and
smooth implementation by utilizing their product knowledge, and
expertise and making solution recommendations. The Implementation
Analyst (Procurement Expert) will be responsible for driving a
successful customer implementation from start to finish, setting
the underlying foundation of their OpenGov platform, while
promoting maximum value for their investment in OpenGov.
* Drive and manage new customer implementations from start to
finish. This includes providing guidance, assistance, and support
to customers from the initial data requirements gathering,
technical platform configuration, administrator training, and all
other requirements defined through a customer's implementation. *
Be the primary technical point of contact for new customers
deploying OpenGov, or those expanding to implement additional
functionality. Interact directly with government procurement
professionals daily, guide them through the process, and empower
them to become our advocates and successful administrators of their
OpenGov software platform. * Understand customer pain points and
partner with cross-functional teams to simplify, enhance and
automate existing processes that will improve customer workflow. *
Become an expert in governmental procurement processes across
multiple states. * Work closely with the engagement and adoption
team to facilitate and drive a consistent customer experience and
ensure successful training for new customers. * Leverage and
continually develop best practices for each data environment and
customer vertical to assist in future implementation efficiencies.
* Compliment key product discussions by gathering and communicating
customer feedback and feature requests to ensure OpenGov is a
Requirements and Preferred Experience:
* 2+ years of experience as a procurement professional in a
governmental setting preferred.* Knowledge and experience with
solicitation requisitions/requests.* Knowledge and experience with
contract creation and interpretation.* Knowledge and experience
with creating and advertising solicitations using general
procurement concepts and practices.* Experience with advising on
solicitation terms and requirements.* Ability to provide clear and
effective phone support, assistance, and recommendations to build
positive relationships with customers. * Strong skills in the
conceptualization of patterns, modeling, and design. * Track record
of working in a fast-paced environment while balancing internal
procedures and process improvements, all while collaborating with
team members. * Ability to adapt to a rapidly changing product and
respond strategically to customer needs. * Excellent interpersonal
skills including verbal and written communication skills, teamwork,
and customer service skills.What makes OpenGov unique
Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is
truly a mission-driven CEO. He was named one of the 100 most
Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the
World Economic Forum, and SF and Silicon Valley Business Times' 40
under 40 class of 2018!
Funding: $200 million, Series D company, from top tier investors
including Andreessen Horowitz, 8VC, Cox Enterprises, and Emerson
Board of Directors: Includes iconic executives John Chambers
(former Cisco Chairman and CEO), Marc Andreessen (Time Magazine's
list of the 100 most influential people in the world), Katherine
August-deWilde (Vice Chair of First Republic Bank), and Amy
Pressman (co-founder, former president, and a current board member
Growth: Record breaking growth with 1,600+ governments (and
counting) using our products and seven acquisitions in the past six
years! Click here to read more.
Culture: Winner of Forbes 2022 Best Startup Employers, Winner of
2022 Top Workplaces USA award, 50 Best Workplaces award. Check out
our Careers Video!
Perks: 90% paid Medical/Dental/Vision premium for employees, fully
paid Life and Short/Long term disability insurance, Unlimited PTO,
Parental Leave policy, monthly fitness stipend, anniversary awards,
Product: Named to the GovTech 100 (six consecutive years), we are
the leader in cloud software for our nation's cities, counties, and
Mission Driven: We are a technology company with a passion for the
mission. We're powering more effective and accountable
Come join us and make a positive social impact!
OpenGov is an equal opportunity employer. All applicants will be
considered for employment without attention to race, color,
religion, sex, sexual orientation, gender identity, national
origin, veteran or disability status.
Keywords: OpenGov, Plano , Implementation Analyst (Procurement Expert), Professions , Plano, Texas
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