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Remote L3 Application Support Analyst

Company: VirtualVocations
Location: Plano
Posted on: June 25, 2022

Job Description:

An IT company is filling a position for a Remote L3 Application Support Analyst.

Individual must be able to fulfill the following responsibilities:
Troubleshoot application behavior tickets for reservation solutions
Facilitate communication between third party vendors and support developers
Manage customer escalations effectively and efficiently - - - - - - - - - - - - - - - - - - - - - - - - -
Qualifications for this position include:

Education: Bachelors or higher
Experience supporting and troubleshooting software
Experience collaborating with multiple stakeholders
Experience creating SQL queries, troubleshooting XML/APIs, querying, and reading application logs
Experience understanding and troubleshooting HTML, Javascript, CSS, and other front-end website technology
At least 3 years' experience in a support or development role

Keywords: VirtualVocations, Plano , Remote L3 Application Support Analyst, Professions , Plano, Texas

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