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Remote Service Desk Analyst

Company: VirtualVocations
Location: Plano
Posted on: May 13, 2022

Job Description:

A publishing company has a current position open for a Remote Service Desk Analyst.

Must be able to:
Provide updates and suggestions to knowledge base documentation
Provide support to our end users through the use of our case management system
Respond to and diagnose incidents, problems and requests using knowledge base articles
Skills and Requirements Include:

Able to test new products before their release date and provide feedback to the Media Producer Team
Can participate in staff meetings
Must be able to work full business hours

Keywords: VirtualVocations, Plano , Remote Service Desk Analyst, Professions , Plano, Texas

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