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DIGITAL & PLATFORM SERVICES - CDD PRODUCT BUSINESS ANALYST - Senior Associate

Company: Jpmorgan Chase Bank N.a.
Location: Plano
Posted on: November 22, 2021

Job Description:

The Digital & Platform Services Organization is responsible for understanding current state client on-boarding processes, while employing design principles to address targeted pain points. The Digital & Platform Services CDD Product team are responsible for the systemic delivery of strategic end state programs, to improve the overall client on-boarding experience. The CDD Product delivery team is looking for a Senior Associate (602) level candidate, who will join as a CDD Business Analyst. For this role, the ideal candidate must be an experienced and execution driven individual, who has the ability & acumen to manage a dynamic delivery schedule, on a month to month basis. The position requires an individual who has the ability to translate complex business issues & requests into comprehensible requirements, for functional delivery. The candidate's main system of entry will be CDD, the central processing platform for KYC operations Responsibilities: Responsible for the execution of projects within the CDD application, utilizing Agile project delivery methodologies Experienced user of JIRA and delivering business solutions via the creation of related user EPICS and Stories Identify, assess, and articulate near-term business needs, advise businesses on options, risks, and costs of technology solutions versus benefits Proactively communicate requirements/priorities and project status to key stakeholders; solicit feedback and obtain sign-off on project documentation. Effectively translate business requirements into value-added, comprehensive solutions that will feed into test plans using appropriate processes, procedures and technology Manage the implementation of new functionality through training sessions, demos, that will contribute to training material development Managing the monthly delivery cycle for CDD items, including associated daily JIRA hygiene elements of the CDD EPICS/ Stories Ensuring all appropriate status updates/ standards are applied within JIRA across BoW items Responsible for the successful delivery of monthly prioritized product items, including defect resolution Ensuring blockers are appropriately managed, resolved and escalated, where required Providing regular status updates to Product Owner, Product teams and related partners Requirements: Experienced Business Analyst working within an Agile Technology/ Product delivery environment, preferable within a transformation group Practical application of Agile & Waterfall methods in real-time scenarios Deep understanding & practical experience of JIRA, including EPIC creation/ Story writing/ Status management/ Dashboard reporting Technology/ Process release management experience essential Defect identification/ management/ resolution skills needed for legacy, in-flight & post-release issues identified Ability to manage dynamic and detailed delivery schedules, including daily book of work management Highly energetic self-starter with a focus on obtaining results Excellent verbal & written communication skills; able to present effectively Ability to lead and influence varied stakeholder groups & situations, in order to progress initiatives Ability to communicate effectively across many levels of the organization, including synthesizing key messages for senior management Ability to multi-task, work under tight deadlines, and quickly adjust/ make tactical choices to changing prioritiesJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.Equal Opportunity Employer/Disability/Veteransby Jobble

Keywords: Jpmorgan Chase Bank N.a., Plano , DIGITAL & PLATFORM SERVICES - CDD PRODUCT BUSINESS ANALYST - Senior Associate, Professions , Plano, Texas

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