Analyst - Nice In Contact

Company: iTech US, Inc.
Location: Plano
Posted on: February 24, 2021

Job Description:

We have excellent opportunity of Analyst -Nice In Contact role at Plano, TX, and your profile seems to be good match, please review the Job description below, Role: Analyst -Nice In Contact Location: Plano, TX Long term contract Job Description

• Experience as Analyst in Nice In Contact cloud solutions or other IVR on Cloud solutions.
• Involved in the design or modification of business systems or IT systems related to NICE In Contact Cloud solutions.
• Interaction with the business stakeholders and subject matter experts in order to understand their requirements, problems and needs to design the NICE In Contact cloud solution.
• Gather & Create documents, and analyzes business needs and requirements.
• Create Business Requirement Documents up to organization standards. Understand and provide business solutions on the applications.
• Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Improves systems by studying current practices; designing modifications. Recommends controls by identifying problems; writing improved procedures.
• Prepares technical reports by collecting, analyzing, and summarizing information and trends. Contributes to team effort by accomplishing related results as needed.
• The analyst documents the functional and, sometimes, technical design of the system. SDLC knowledge exposure.
• The analyst interacts with system architects and developers to ensure the system is properly implemented. Education : At least a bachelor's degree (or equivalent experience ) in Computer Science, Software/Electronics Engineering, Information Systems or closely related field is required - provided by Dice

Keywords: iTech US, Inc., Plano , Analyst - Nice In Contact, Professions , Plano, Texas