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Business Operations Analyst

Company: Micro Focus
Location: Plano
Posted on: February 21, 2021

Job Description:

Business Operations AnalystJob Description:Business Analyst, Professional Services Micro Focus helps organizations run and transform its business through four core areas of digital transformation: Enterprise DevOps , Hybrid IT Management , Predictive Analytics and Security, Risk, and Governance . Our software provides the critical tools they need to build, operate, secure, and analyze their enterprise. By design, these tools bridge the gap between existing and emerging technologies - enabling faster innovation, with less risk, in the race to digital transformation. About the Role: The Business Analyst works collaboratively with stakeholders to drive and support the business sales cycle within the Professional Services business in the Americas. Individual is responsible for helping to manage, measure, and follow existing company processes to drive forecast accuracy and operational excellence.The Business Analyst for Professional Services in the Americas Region is responsible for the oversight of operational processes across the end to end sales cycle within a defined function which may include quote and configuration, pricing, bid/win proposal, quota setting, crediting, measurement of sales compensation, services engagement, contract management, and order management. Measures, reviews and analyzes for efficiency and effectiveness of defined processes. Accountable for operational performance-based metrics and agreed upon service level objectives/agreements as well as ensuring adherence to company policies and compliance with applicable legal requirements. The Business Analyst for Professional Services will:

  • Manage the month to month forecasting of orders
  • Coordinate with Sales and back office teams to ensure deals are booked properly
  • Supports territory leaders with weekly and monthly review cadence and materials
  • Acts as a project manager for complex medium to large projects
  • Owns highly complex business sensitive deliverables; interprets complex analyses and reports, making recommendations and/or decisions on moderately complex issues
  • Provides expert direction and guidance to process improvements and establishment of policies
  • Solves complex business issues and make appropriate recommendations by applying advanced subject matter expertise
  • Provides leadership and training on specific processes to entry and intermediate level employees Education and Experience Required:
    • First level university degree or equivalent experience.
    • Typically, 6-10 years of experience in a business-related function, preferably finance or compensation. Knowledge and Skills:
      • Excellent communication skills (e.g. written, verbal, presentation). Mastery in English and local language as well as other languages as required.
      • Expert knowledge and skills with business applications such as Excel and PowerPoint with an interest in creating new analyses and dashboards.
      • Experience with Tableau is preferred.
      • Ability to lead cross-functionally.
      • Advanced understanding of internal business processes and policies.
      • Solid business acumen and understanding of accounting concepts.If you want to be part of what's next andfind out more about ouravailable opportunities, visit Micro Focus Careers .#LI-SD1#DiceSDJob:Sales OperationsMicro Focus is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status - provided by Dice

Keywords: Micro Focus, Plano , Business Operations Analyst, Professions , Plano, Texas

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