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Switchboard Operator

Company: Canon U.S.A., Inc.
Location: Plano
Posted on: April 3, 2024

Job Description:

Switchboard Operator

Job Locations


Requisition ID


# of Openings


Category (Portal Searching)


Position Type (Portal Searching)

Regular Full-Time


The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and connecting the caller to the correct person or department.


  • Answer all the calls that come through to the main line of the company, and ensure that all the calls are routed to the appropriate department or person
  • Listen to the caller's request and either solve the query or direct the call to the concerned department
  • Must know which staff are in which department and who is in charge of what function
  • Must maintain up-to-date information of the current happenings in the company
  • Update and maintain pertinent business information via computer or department files
  • Other duties may involve greeting visitors, making them comfortable, receiving the mail of the organization, handling some business communication, arranging meetings with clients and other workplace communication


    • High school diploma or the equivalent
    • 1 year of experience
    • Proficient in Microsoft Word and Excel
    • Excellent customer service skills, professional attitude & appearance
    • Good written and oral communication skills
    • Strong organizational, record keeping & time management skills
    • Ability to type 35 wpm
    • Availability to work overtime/varied hours when required PHYSICAL DEMANDS Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing What We Offer:Competitive pay & benefits!Comprehensive training and development programs that prepare employees to advance from within.A company focused on creating a positive work and client environment.Employee discounts on entertainment, products, and services nationwide! Come Join Our Team!

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Keywords: Canon U.S.A., Inc., Plano , Switchboard Operator, Other , Plano, Texas

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