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ServiceNow Service Catalog Lead

Company: Diverse Lynx
Location: Plano
Posted on: May 28, 2023

Job Description:

  • Minimum 5+ years of ServiceNow implementation experience in large complex environments and minimum of 7+ years of technology implementation
  • Knowledge of ITSM modules on processes like Incident, Problem, Change, Service Catalog, Knowledge, Reports, Security Operations and integrations like LDAP, SSO, REST API, etc.
  • Experience in developing complex catalog items
  • Experience in customizing Service Portal widgets & pages.
  • Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions.
  • Should have experience of leading team for implementing ITSM tools and continuous improvements
  • Experience in the implementation, administration, maintenance and enhancements of ServiceNow
  • Experience using Orchestrator and Workflow Editor to configure workflows and automate tasks
  • Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Catalog Client Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, and Security Rules (ACLs).

    Knowledge and Abilities

    • Experience in working with integrations including REST, SOAP, JSON, Scripted REST web service APIs and MID Server Integration.
    • Proficiency in all phases of the Application Development Lifecycle
    • Excellent communications skills required verbally with all levels of customer IT and business management, as well as written with technical assessments and project related reports


      • ITIL Foundation Certified i.e., ITIL v3/ ITIL v4
      • ServiceNow System Administration Certified

        Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

Keywords: Diverse Lynx, Plano , ServiceNow Service Catalog Lead, Other , Plano, Texas

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