ServiceNow Service Catalog Lead
Company: Diverse Lynx
Posted on: May 28, 2023
- Minimum 5+ years of ServiceNow implementation experience in
large complex environments and minimum of 7+ years of technology
- Knowledge of ITSM modules on processes like Incident, Problem,
Change, Service Catalog, Knowledge, Reports, Security Operations
and integrations like LDAP, SSO, REST API, etc.
- Experience in developing complex catalog items
- Experience in customizing Service Portal widgets &
- Working with a team of both functional and technical
consultants through requirements gathering and sprint design
- Should have experience of leading team for implementing ITSM
tools and continuous improvements
- Experience in the implementation, administration, maintenance
and enhancements of ServiceNow
- Experience using Orchestrator and Workflow Editor to configure
workflows and automate tasks
- Experience developing ServiceNow APIs, ServiceNow Workflows, UI
Pages, UI Macros, Business Scripts, Catalog Client Scripts, Client
Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, and
Security Rules (ACLs).
Knowledge and Abilities
- Experience in working with integrations including REST, SOAP,
JSON, Scripted REST web service APIs and MID Server
- Proficiency in all phases of the Application Development
- Excellent communications skills required verbally with all
levels of customer IT and business management, as well as written
with technical assessments and project related reports
- ITIL Foundation Certified i.e., ITIL v3/ ITIL v4
- ServiceNow System Administration Certified
Diverse Lynx LLC is an Equal Employment Opportunity employer. All
qualified applicants will receive due consideration for employment
without any discrimination. All applicants will be evaluated solely
on the basis of their ability, competence and their proven
capability to perform the functions outlined in the corresponding
role. We promote and support a diverse workforce across all levels
in the company.
Keywords: Diverse Lynx, Plano , ServiceNow Service Catalog Lead, Other , Plano, Texas
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