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Defect Coordinator - Insurance

Company: NTT DATA, Inc.
Location: Plano
Posted on: March 18, 2023

Job Description:

Req ID:232259NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Defect Coordinator - Insurance to join our team in Plano, Texas (US-TX), United States (US).NTT Data Services is Hiring!This is a permanent, fulltime, salaried position with benefits. Not open to C2C or C2H.The position is fully Remote/Work from Home and may be based anywhere in the continental United StatesDefect CoordinatorJob Duties and Responsibilities Include:

  • Assist the defect Manager in managing defects across POD and timely defect closures within SLA requirements
  • Prepares for and works with project managers across projects & PODs to ensure that defect management best practices are set and followed
  • Assists in preparation for various matrix and Data for Management Reviews weekly
  • Involvement in quality Improvements Log, reviewing quality health across projects
  • Initiate defect triage meetings where required and lead it from the front
  • Works with cross functional groups to identify root causes and bring this data for analysis to determine the corrective actions
  • Interacts with customers and represents Quality in any customer-related audits as necessary. Coordinates and ensures that customer-related requirements are addressed and maintained
  • Manages the UAT defects and help log that in ALM on behalf of UAT users
  • May be required to perform quality testing with QA personnel at times
  • Be responsible for identifying aging and Critical bugs and communicating their business impact to facilitate decision-making by Project ManagementBasic, Required Qualifications:
    Minimum sevenyears of relevant experience in a QA role, specifically as Defect Coordinator in an established organizationBachelor's DegreeMinimum three years of experience with ALM and/or HP-QCMinimum two years of experience in QA reporting (Excel Pivot, Graph, Formulas, Charts)Other Desired Qualifications:
    • Well versed with JIRA andend-to-end test management and defect management
    • Thorough knowledge of defect management and Test methodologies
    • Experience within the Insurance industry (Life & Annuities of Health Insurance) is an advantage
    • Excellent communication skills, both verbal and written
    • Ability to multi-task various projects at the same time and remain poised and calm under pressure
    • Effectively communicate issues with stakeholders and propose solutions
    • Strong logical thinking, willing to explore, taking the ownership, great team playerWhere required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $61,800 - $128,900. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.This position may also be eligible for incentive compensation based on individual and/or company performance.This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, lifeand AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.About NTT DATA ServicesNTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.#INDFSINS

Keywords: NTT DATA, Inc., Plano , Defect Coordinator - Insurance, Other , Plano, Texas

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