Customer Service Representative
Company: Roehl Transport
Location: Plano
Posted on: March 16, 2023
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Job Description:
The Opportunity: As a Customer Service Representative with Roehl
Transport, you play a key part in our mission of delivering
"confidence and satisfaction" to our customers. In this position,
you will: * Manage customer relationships and expectations relative
to service, tender compliance, and trailer pool management *
Monitor customer freight and look for additional opportunities and
efficiencies * Analyze problems and provide creative solutions for
our customers and driving teammates * Communicate effectively with
customers and Roehl teammates via telephone, email, and other forms
of communication The Experience: We are looking for someone with: *
At least 2 years of experience in customer service, account
management, or sales * Prior experience in transportation is
preferred * Ability to manage multiple tasks and prioritize time
sensitive situations * Strong ability to manage conflict and
problem solve * Effective communication skills with a diverse
audience via phone, email and text * Basic computer skills,
including Microsoft Office and ability to work with dual-screen
computer monitors The Wage: You will earn a competitive hourly rate
and participate in two monthly bonus opportunities. Additionally,
you are eligible for medical, dental, 401k, profit sharing, and
paid time off. We even offer tuition reimbursement if you are
interested in advancing your education. The Company: Roehl
Transport was founded by Everett Roehl in 1962 when he began
providing motor carrier service with a single truck. Over sixty
years later, Roehl Transport, still family-owned, has grown to one
of the nation's largest, most progressive, and safest
transportation and logistics companies. At Roehl Transport, our
values guide our daily interactions with each other and our
customers. Each day we live our values of Safety, Driver Driven,
Innovation, Unity in Diversity, Delivering Success, and Do the
Right Thing. We work hard and have fun collaborating as we
accomplish our goals.
Keywords: Roehl Transport, Plano , Customer Service Representative, Other , Plano, Texas
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