Bank Customer Service Advisor
Company: USAA
Location: Plano
Posted on: March 16, 2023
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Job Description:
Why USAA?Let's do something that really matters.At USAA, we have
an important mission: facilitating the financial security of
millions of U.S. military members and their families. Not all of
our employees served in our nation's military, but we all share in
the mission to give back to those who did. We're working as one to
build a great experience and make a real impact for our members.We
believe in our core values of honesty, integrity, loyalty and
service. They're what guides everything we do - from how we treat
our members to how we treat each other. Come be a part of what
makes us so special!The OpportunityWe are seeking a dedicated
Medical Specialist Principal for the Life Insurance Underwriting
Team. This role advises the Underwriting Department on the
mortality and morbidity risk of individual life insurance policies
as requested, often reviewing complicated medical histories, or
assessing medical testing results. Reviews USAA Life Company's
actual morbidity and mortality experience regularly to safeguard
long-term mortality and morbidity experience. Provides expert
medical consultation on life and health underwriting policies.
Completes research on medical advancements and public health trends
to ensure that risk assessment strategies are appropriate and up to
date.This position is a hybrid work type and can be based in one of
the following locations: San Antonio, TX; Plano, TX; Phoenix, AZ;
Colorado Springs, CO; Chesapeake, VA or Tampa, FL. Hybrid roles
help employees gain the best of both worlds - collaborating
in-person in the office and working from home when needed to
achieve focused results.What you'll do:Interprets relevant medical
literature for application to appropriate life insurance
underwriting policies and guidelines.Applies advanced medical
expertise by serving as primary resource for Underwriting for the
approach to medical risk assessment rules.Guides and trains
underwriters and aids in the continued advancement of our Principal
Underwriters in terms of their medical risk acumen.Serves as the
primary point of contact within Underwriting for medical trends
research and mortality impact assessment of major public health
issues.Advises underwriters on the proper risk assessment of
applications for life insurance, with particular focus on complex
medical impairments. Provides expert medical research and input to
help drive sound underwriting guidelines.Participates in special
project work, particularly involving the automated review of
digital health data.Provides longevity assessment related to
structure settlements as requested.Collaborates with senior
underwriting leaders and staff to establish life and health
underwriting philosophy, guidelines, and procedures.Applies expert
knowledge of mortality risk management and life insurance
principles.Provides training and coaching to underwriting staff as
needed.Identifies and manages existing and emerging risks that stem
from business activities and the job role.Ensures risks associated
with business activities are effectively identified, measured,
monitored, and controlled.Follows written risk and compliance
policies, standards, and procedures for business activities.What
you have:Bachelor's Degree in Nursing OR 4 years of related
experience (in addition to the minimum years of experience
required) may be substituted in lieu of degree. (14 years of
experience without a bachelor's degree)10 years related experience,
to include 6 years of experience working as a Registered Nurse
(RN), Nurse Practitioner (NP), or Medical Doctor (MD) with
accountability for highly complex projects/initiatives with
significant impact.Experience collaborating with key resources and
stakeholders to achieve strategic goals required. Ability to
interpret electrocardiograms and stress test tracings.Demonstrated
strategy development and thought leadership with the medical
field.Leading edge knowledge and expertise in theories, techniques
and/or technologies within the medical field and application in a
life or health insurance operations environment.Experience applying
subject-matter expertise to produce innovative solutions for work
deliverablesWhat sets you apart:US military experience through
military service or a military spouse/domestic partner 3 years or
more working as a medical advisor in an insurance setting (life or
health).Previous experience working as a medical
consultant/director with life and/or health insurance products
within an insurance companyFamiliarity with advancements in medical
records technology (EHR- Electronic Health Record or EMR -
Electronic Medical Records) is preferred.The above description
reflects the details considered necessary to describe the principal
functions of the job and should not be construed as a detailed
description of all the work requirements that may be performed in
the job.What we offer:Compensation: USAA has an effective process
for assessing market data and establishing ranges to ensure we
remain competitive. You are paid within the salary range based on
your experience and market data of the position. The actual salary
for this role may vary by location. The salary range for this
position is: $132,500 - $253,200.Employees may be eligible for pay
incentives based on overall corporate and individual performance
and at the discretion of the USAA Board of Directors.Benefits: At
USAA our employees enjoy best-in-class benefits to support their
physical, financial, and emotional wellness. These benefits include
comprehensive medical, dental and vision plans, 401(k), pension,
life insurance, parental benefits, adoption assistance, paid time
off program with paid holidays plus 16 paid volunteer hours, and
various wellness programs. Additionally, our career path planning,
and continuing education assists employees with their professional
goals.For more details on our outstanding benefits, please visit
our benefits page on USAAjobs.com.Relocation assistance is not
available for this position.USAA is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran.
Keywords: USAA, Plano , Bank Customer Service Advisor, Other , Plano, Texas
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