Member Service Representative - TX

Company: Navitas Healthcare
Location: Plano
Posted on: March 16, 2023

Job Description:

Job DescriptionAnswer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.CultureNavitas Healthcare is passionate and hungry to secure and enhance our deliverables within every opportunity. With the expertise we have in staffing and consulting services, we are fully confident in providing temporary staff to perform any service; always being client-centric, solutions minded and putting your patients interest first.Recognized as a healthcare staffing leader, Navitas Healthcare is with you every step of the way. We excel in the business of human potential, and believe in its power to shape strategic, organizational, economic, societal change, and beyond. At Navitas Healthcare, we bring the perspective, understanding, and hands-on know-how to build the future as YOU see it.We help clients take care of patients. We help candidates find passionate work. We help give back to the communities. And we deliver it all with expectational customer service.ResponsibilitiesOperate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.Schedule appointments and maintain and update appointment calendars.Hear and resolve complaints from customers or the public.File and maintain records.Receive payment and record receipts for services.Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.Transmit information or documents to customers, using computer, mail, or facsimile machine.Analyze data to determine answers to questions from customers or members of the public.Collect, sort, distribute, or prepare mail, messages, or courier deliveries.Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.Calculate and quote rates for tours, stocks, insurance policies, or other products or services.Process and prepare memos, correspondence, travel vouchers, or other documents.Keep a current record of staff members' whereabouts and availability.Take orders for merchandise or materials and send them to the proper departments to be filled.Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.Schedule space or equipment for special programs and prepare lists of participants.Enroll individuals to participate in programs and notify them of their acceptance.RequirementsAuthorized to work in the US without sponsorshipCOVID-19 VaccinatedMinimum 6 months experienceEqual Opportunity EmployerEqual Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.Requisition #cle7infmq2q820rlgsaf9x7la

Keywords: Navitas Healthcare, Plano , Member Service Representative - TX, Other , Plano, Texas