Bilingual Insurance Customer Service (English-Spanish)

Company: Jeser Garcia Sanchez-Farmers Insurance Agency
Location: Plano
Posted on: March 16, 2023

Job Description:

Job DescriptionCustomer Service is about making other people feel important and showing that you truly care about what they need. It's about being understanding and resourceful in finding solutions for our customers. It's being respectful in every single interaction, no matter what is going on.Can you go the extra mile to achieve client satisfaction?Are you the type of person who anticipates problems before they happen and seek solutions to combat them when they do? Can you wear a smile every time you speak with someone?We are looking for someone like you to become part of our successful team. We have a great office environment and we want you to be a part of it.Compensation will vary depending on experience and qualifications.BenefitsBase Salary with CommissionsWeekends OffTeam Building ActivitiesHands On TrainingPerformance BonusesResponsibilitiesProcess customer policy change requests.Secure all Trailing Documents from customers.Take premium payments from customers.Return all phone messages promptly.Provideexceptional customer service.Provide customers with additional information about new products and services.Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.RequirementsBilingual (English-Spanish)Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.Possess an upbeat, positive and enthusiastic attitude.Proficiency to multi-task, follow-thru and follow-up.Ability to tactfully handle stressful and difficult situations.

Keywords: Jeser Garcia Sanchez-Farmers Insurance Agency, Plano , Bilingual Insurance Customer Service (English-Spanish), Other , Plano, Texas