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Call Center Representative

Company: Swanktek Inc
Location: Plano
Posted on: November 26, 2022

Job Description:

*Title : Call Center Representative*

*Location : St Petersburg, FL / Cedar Rapids, IA/ Little Rock, AR / Plano, TX (Onsite from Day1)*

*Duration : Fulltime*

*Job Specifications: *

*Education And Work Experience: *

- High school diploma or equivalent (minimum)

- 1 -2 years of professional experience

- Prior experience in a live operations/time sensitive environment

- Willing to work in weekends and late evening shifts (Must have)

*Knowledge, Skills And Abilities: *

- Strong knowledge and experience with TV (live TV preferred)

- Strong knowledge of and interest in live sports (preferred)

- Good computer skills with experience with Chrome, Google Docs, and Google Apps

- Ability to triage, route issues to appropriate teams and follow defined processes

- Multi-tasking skills and ability to complete high priority tasks in a timely manner

- Must have the ability to pay attention to live streams for long-periods of time and attune yourself to cues in live streams signally the starts and ends of programs

- Able to perform basic troubleshooting and data gathering by asking relevant questions

- Good oral and written communication skills, ability to articulate network and video issues

*Important Note : Vaccine Mandate.*

"All offers of employment extended to applicants will be conditional and will require, among other things, that the recipient of the offer of employment submit proof that s/he is fully vaccinated at that time or will submit such proof prior to determining a start date. Individuals with medical issues or sincere religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement. To the extent State legislation or executive action purports to limit TCS's ability to require vaccination for individuals who object on a basis other than medical issues or sincere religious beliefs, individual requests for an exception to TCS's generally applicable vaccination policy pursuant to such action will also be considered. Individuals who receive an exemption from vaccination for any reason may be required to comply with other Covid precautions."

*Thanks & Regards*

*Satish Tilekar*

*Technical Recruiter*

*973-834-5001* -

*SwankTek, Inc* - An E-Verified Firm

510 Franklin Avenue, Suite 6,7 & 8

Nutley, NJ 07110 -www.swanktek.com

Job Type: Full-time

Pay: $24,000.00 - $34,000.00 per year

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Paid training
* Tuition reimbursement
* Vision insurance
* Work from home
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Every weekend
* Holidays
* Monday to Friday
* Night shift
* On call
* Overtime
* Weekend availability
Supplemental pay types:
* Signing bonus

Ability to commute/relocate:
* Hot Springs, AR 71901: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Call center: 1 year (Preferred)
* Customer service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Swanktek Inc, Plano , Call Center Representative, Other , Plano, Texas

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