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Shipping and Receiving

Company: Five Star Logistics
Location: Plano
Posted on: November 25, 2022

Job Description:

*Job Title : Freight Forwarding staff*

*Contract : 1yr*

*Work Address : 3033 W. President George Bush Frwy Suite 250 Plano TX 75075*

*Job Function/Description*

* Follow SOP and Work Instructions, update as needed and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance
* Booking, Tracking, Tracing of import & export Cargo (FCL/LCL/CONSOL/AIR/RAIL)
* Customer Service including all happenings from booking to cargo delivery in a timely manner
* Daily liaison with customer, carriers, internal staff
* Maintaining essential account documentation with up to date information and ensuring that it is filed and stored so as to be readily accessible to the team when/if needed
* Increase customer satisfaction and business share through regular contact (i.e., phone, heavy email communication)
* Monitor account issues and communicate/liaison with management to implement/drive solutions
* Able to analyze service and cost data for actions or recommendations for business improvement for assigned customer
* Recommend when needed changes in current processes
* Reporting as needed (Service failure report, claim/damage report, colume, P&L, others as needed)
* Accuracy of data entry into Cello and other systems as needed
* Monitor trends and report changes to Management for action


* Education: Colleg preferred
* 2-3+ years in FTL/LTL Transportation dispatching or operations or Ocean/Drayage/Freight Forwarder
* Experience with NAFTA/USMCA cross border transportation preferred.
* Proficient in Microsoft Office application Excel/Power point/Word/Outlook
* Able to engage and work directly with customers
* Solutions minded
* Highly Self Motivated and minimal supervision needed
* Organized and detail oriented
* Handle high pressure and fast pace operations as needed
* Strong work ethic
* Open to learning other modes of transportation as needed
* Warehouse and/or manufacturing knowledge helpful

Job Type: Contract

Pay: $20.00 - $22.00 per hour

* Health insurance
* Paid time off
* 8 hour shift

* Forklift: 1 year (Preferred)

* English (Preferred)

Work Location: On the road%58047475%

Keywords: Five Star Logistics, Plano , Shipping and Receiving, Other , Plano, Texas

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