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Training Specialist

Company: Resman Llc
Location: Plano
Posted on: November 25, 2022

Job Description:

Job DescriptionThe Training Specialist position fills an important client-facing and internal role for our company. The Training Specialist will assist in the onboarding of team members and train new and existing clients with specific focus on demonstrating and reinforcing our brand's service-focused culture. The position requires training at remote locations throughout the country up to several times a month. The position also requires that the team member have a detailed, working knowledge of our software product and responsibility for training end users to proficiently use our software.About ResManResMan is a provider of cloud-based software services to the multifamily housing industry. One in three Americans rent their homes and ResMan makes software that makes that possible. ResMan is dedicated to delivering exceptional service experience for owners, managers, and residents of multifamily real estate.Our belief and commitment are built on 3 ResMan core values:Own What You Do - You commit to individual accountability and fulfilling our visionBelieve in the Impossible - We believe everything is possible through creative thinking and exceptional effortWin Together We consistently deliver outstanding results through collaborative, supportive, trusted relationshipsWhat You'll Do (Functions & Responsibilities)Works directly with the Manager of Learning and Development, Senior Lead Trainer, and Clients to ensure training is facilitated in a timely mannerUtilizes established and effective training methodologies, techniques, and ideas.Facilitates client training sessions either On Campus, Off Campus or Virtual TrainingConducts internal training sessions for ResMan team members including new hire onboarding, role-specific training, and ongoing continuing education programs.Identify training needs by evaluating strengths and weaknesses.Responsible for creating, updating, and maintaining training materials to ensure ongoing accuracy and relevance, including facilitator agendas, learner agendas, and training presentationsSets up and maintains training facility and resourcesAttendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and trainings prepared and on timeWhat We're Looking ForOn-site Multi-family property management experience preferred. Affordable (HUD, Tax Credit and Rural Development) experience is a plusExcellent verbal and written communication skillsKnowledge of Microsoft Office and CRM software (Salesforce preferred)Highly developed in interpersonal skillsPolished communicator with a high comfort level of delivering information to large groupsAbility to lift and/or move up to 25 poundsUp to 50% travel.Education RequirementsBachelor's degree or one- to two-years related experience and/or training; or equivalent combination of education and experienceTypeSalaried, Exempt, Full-TimeLocationPlano, TexasBenefits IncludeCompetitive PayHealth Insurance: Medical, Dental, Vision and Prescription PlansHealth Savings AccountsRetirement Savings Plan (401K) with discretionary company matchShort and Long Term DisabilityCompany Paid $25,000.00 life insuranceSupplemental Life and AD&D InsuranceEmployee Assistance ProgramPaid HolidaysPaid VacationPaid Volunteer TimeInhabit Employee Discount ProgramsOur Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.

Keywords: Resman Llc, Plano , Training Specialist, Other , Plano, Texas

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