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Annuity Agency Supervisor

Company: Tata Consultancy Services
Location: Plano
Posted on: November 23, 2022

Job Description:

Role: Annuity Agency SupervisorLocation: Cedar Rapids, Plano, St.Petersburg or Little Rock
Responsibilities:

  • Maintains and enhances relationship with client to ensure business needs are met.
  • Meet the department's production standards for measuring quality and quantity of work processed.
  • Analyze problems to determine root cause and take action to implement resolutions.
  • Handle escalations with priority.
  • Act as secondary team resource for procedures, current information, etc.
  • Review and monitor reports to identify training issues and increase productivity.
  • Assist with testing/implementation of new products and systems.
  • Establish and maintain excellent communication with associates, co-workers and peers, internal to the department as well as across the business.
  • Coordinate and collaborate with India partners daily to improve processes, quality and productivity.
  • Encourage and develop employees in their professional growth - coach, mentor, motivate employees.
  • Encourage, Identify and implement process improvements.
  • Responsible for monitoring and managing daily workloads. Qualifications:
    • Associates degree or equivalent related experience in similar or related environment required
    • 3-5 years insurance industry or related business experience
    • FLMI or any other related designation or progress towards a designation helpful

      Best regards,Sutharshine Shanmugam HR Talent Acquisition GroupTata Consultancy ServicesMail to: sutharshine.shanmugam@tcs.comWebsite: http://www.tcs.com

Keywords: Tata Consultancy Services, Plano , Annuity Agency Supervisor, Other , Plano, Texas

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