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Designer Senior

Company: 002 United Services Automobile Asn
Location: Plano
Posted on: September 22, 2022

Job Description:

Purpose of JobWe are currently seeking a talented Designer Senior for our Plano, TX location. USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are determined between each employee and the employee's manager. This position may also have the option of working remotely in the continental U.S. with occasional travel as requested. The candidate selected for this role will join a delivery-focused design team responsible for crafting the quoting, purchasing, and servicing experiences for USAA's flagship product -- Auto Insurance. They will join a mature design organization that is ripe opportunities to confidently grow their knowledge and skills across a wide variety of design disciplines.Drives work within high-performing, cross-organizational teams by applying advanced knowledge and experience in the practice of human-centered design. Synthesizes the work of a multi-disciplinary team to deliver a unified design vision for complex Member and Employee experiences in a data-informed, agile environment. Demonstrates the value of design by building trust-based relationships that influence the alignment of stakeholders across projects, teams, and functions.Job RequirementsAbout USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.About USAA ITOur most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.We're proud of USAA's strong history --and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing. -Primary Responsibilities:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Follows written risk and compliance policies, standards, and procedures for business activities.
  • Drives the definition of business problems, design requirements, and demonstrate a solution's potential success for moderately complex projects.
  • Co-facilitates a cross-functional understanding of business problems and potential design solutions using human-centered design sessions and group discussions to achieve actionable outcomes.
  • Navigates multiple workstreams from discovery to implementation, balancing efforts, priorities, and partnerships for each.
  • Guides the development and facilitation of human-centered research efforts, the synthesis of research findings and the generation of insights.
  • Works autonomously to create holistic member experiences leveraging extensive knowledge of interaction design, visual design, and/or content design.
  • Articulates ideas and solutions using a range of storytelling techniques to inspire and compel audiences to align on direction.
  • Mentors developing designers across the Chief Design Office. Provides constructive day-to-day feedback to team members.
  • Applies advanced understanding of human-centered and service design practices and leverages multiple methods to solve complex design problems.
  • Stays abreast of current digital and mobile technology trends, in the area of application architecture with best practices within the digital development ecosystemMinimum Requirements:
    • Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
      • 6 years of relevant, on-the-job experience in a Product Design, UX Design, Service Design or Design Research role delivering complex design systems for web and native applications.
      • Extensive experience designing and supporting digital products inside an Agile environment using human-centered design principles, methods and problem-solving strategies.
      • A portfolio that demonstrates extensive experience designing digital experiences for mobile and web-based applications.
      • Advanced facilitation, collaboration and consensus-building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders.
      • Demonstrated ability to work fluently in standard applications, including Sketch, InVision (or comparable prototyping tools), Adobe CC and Microsoft Office Suite.
      • Demonstrated advanced understanding of new technologies and best practices in website navigation, browsers, mobile patterns, information architecture and usability.
      • Demonstrated experience designing user interfaces for web and mobile applications (iOS, Android, etc.)
      • Excellent written and verbal communication skills, interpersonal skills, time management skills and strong attention to detail.
      • Highly organized, with the ability to work on multiple projects/task at once while facilitating a diverse group of employees. -
      • Demonstrates a strategic mindset by decomposing complex problems into a clear and achievable workstream requiring limited support and direction for decision making.Preferred Experience:
        • Two or more years of experience delivering design solutions in a corporate environment or similar organization.
        • Two or more years of experience in the financial services or fintech industry.
        • Demonstrated understanding of the technical, systemic, and business considerations in the financial services industry.
        • Three or more years of experience utilizing and contributing to ongoing evolution of a Design Language System.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Compensation:USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $97,200 - $175,000* Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours. Benefits:At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details.Relocation assistance is Not Available for this position.

Keywords: 002 United Services Automobile Asn, Plano , Designer Senior, Other , Plano, Texas

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