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Senior Property Adjuster II

Company: Liberty Mutual Insurance
Location: Plano
Posted on: August 3, 2022

Job Description:

**Sign on bonus potential up to $5K**

Advance your Claims career at Liberty Mutual - A Fortune 100 Company!

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people's lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? Do you want a career with endless opportunities for growth?

As a member of the Business Lines Complex Property Claims Team, you will play a vital role in providing an outstanding customer experience to business owners by using your investigative and negotiation skills to resolve a variety of Commercial claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is an exciting new challenge, as our Business Lines Complex Property Claims team uses cutting edge products and services to help our business owners through the claims process.

Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory

In this role, you will:

Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. Reviews and utilizes financial statements to adjust business interruption losses of any complexity with minimal supervision.
Engages and manages consultants as required to assist in determining facts, causation, damages, and exposure; monitors the costs to ensure they are reasonable and necessary.
Establishes and maintains accurate loss cost estimates for each claim for reporting, financial records, and other purposes.
Keeps the Insured and others informed about the claim status with clear, timely and accurate written/oral communications. Effectively communicates in writing on any coverage issue with minimal review and coaching.
Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate.
Meet time requirements of the policy and fair claims handling practices.
Effectively negotiate settlement of most claims with minimal supervision and the most complex claims under the general direction of the Claims Team Manager. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability.
Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflects the adjustment activities and substantiates any payments made.


Knowledge of property insurance; commercial property claims, insurance operations; coverage evaluation; claims investigation, loss assessment and reserving, and negotiation and settlement.
Other skills required; intermediate computer competencies to include Excel, ability to collaborate effectively through teamwork, seek excellence through achieving results, practice continuance improvement and have a customer service focus.
Bachelor's degree or equivalent; successful completion of required internal training programs; AIC (Associate in Claims) modules 33, 35, 36; and at least 4-5 years of progressively responsible experience.
Ability and willingness to travel to the site of catastrophe for assignments that may last several weeks. 50% of the time.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work - US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit:

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Keywords: Liberty Mutual Insurance, Plano , Senior Property Adjuster II, Other , Plano, Texas

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