Senior Property Adjuster II
Company: Liberty Mutual Insurance
Posted on: August 3, 2022
**Sign on bonus potential up to $5K**
Advance your Claims career at Liberty Mutual - A Fortune 100
Are you looking to use your customer service skills in a role where
you can see that you are making a difference in people's lives? Are
you looking for a position that allows you to do meaningful and
innovative work in a culture of continuous improvement? Do you want
a career with endless opportunities for growth?
As a member of the Business Lines Complex Property Claims Team, you
will play a vital role in providing an outstanding customer
experience to business owners by using your investigative and
negotiation skills to resolve a variety of Commercial claims in a
fast paced, detail-oriented, team environment. In this role, you
will travel to the loss site to conduct thorough analysis. Every
day is an exciting new challenge, as our Business Lines Complex
Property Claims team uses cutting edge products and services to
help our business owners through the claims process.
Training is a critical component to your success and that success
starts with reliable attendance. Attendance and active engagement
during training is mandatory
In this role, you will:
Conducts a prompt, thorough and fair investigation by obtaining
relevant facts to determine coverage, origin, and extent of loss.
Reviews and utilizes financial statements to adjust business
interruption losses of any complexity with minimal supervision.
Engages and manages consultants as required to assist in
determining facts, causation, damages, and exposure; monitors the
costs to ensure they are reasonable and necessary.
Establishes and maintains accurate loss cost estimates for each
claim for reporting, financial records, and other purposes.
Keeps the Insured and others informed about the claim status with
clear, timely and accurate written/oral communications. Effectively
communicates in writing on any coverage issue with minimal review
Affirms or denies coverage of the claim based on the facts and the
policy terms and conditions. Develops information necessary to make
advance, partial and final payments when appropriate.
Meet time requirements of the policy and fair claims handling
Effectively negotiate settlement of most claims with minimal
supervision and the most complex claims under the general direction
of the Claims Team Manager. Achieves a prompt, fair and equitable
settlement of a claim, where there is policy liability.
Keeps the electronic claim file properly documented with accurate,
clear and timely information and reports that reflects the
adjustment activities and substantiates any payments made.
Knowledge of property insurance; commercial property claims,
insurance operations; coverage evaluation; claims investigation,
loss assessment and reserving, and negotiation and settlement.
Other skills required; intermediate computer competencies to
include Excel, ability to collaborate effectively through teamwork,
seek excellence through achieving results, practice continuance
improvement and have a customer service focus.
Bachelor's degree or equivalent; successful completion of required
internal training programs; AIC (Associate in Claims) modules 33,
35, 36; and at least 4-5 years of progressively responsible
Ability and willingness to travel to the site of catastrophe for
assignments that may last several weeks. 50% of the time.
At Liberty Mutual, our purpose is to help people embrace today and
confidently pursue tomorrow. That's why we provide an environment
focused on openness, inclusion, trust and respect. Here, you'll
discover our expansive range of roles, and a workplace where we aim
to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to
Work" by Great Place to Work - US for the past several years. We
were also selected as one of the "100 Best Places to Work in IT" on
IDG's Insider Pro and Computerworld's 2020 list. For many years
running, we have been named by Forbes as one of America's Best
Employers for Women and one of America's Best Employers for New
Graduates-as well as one of America's Best Employers for Diversity.
To learn more about our commitment to diversity and inclusion
We value your hard work, integrity and commitment to make things
better, and we put people first by offering you benefits that
support your life and well-being. To learn more about our benefit
offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not
tolerate discrimination on the basis of race, color, national
origin, sex, sexual orientation, gender identity, religion, age,
disability, veteran's status, pregnancy, genetic information or on
any basis prohibited by federal, state or local law.
Keywords: Liberty Mutual Insurance, Plano , Senior Property Adjuster II, Other , Plano, Texas
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