Casualty Claims Resolution Specialist - Unrepresented
Company: Liberty Mutual Insurance
Location: Plano
Posted on: August 3, 2022
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Job Description:
The Bodily Injury Claims Specialist will manage, investigate and
resolve Bodily Injury claims assigned, as well as assisting in
providing service to policyholders.
Position will be based out of Plano, TX office once pandemic
restrictions have been lifted. We offer flexible work arrangements
to help employees balance their days.
Training is a critical component to your success and that success
starts with reliable attendance. Attendance and active engagement
during training is mandatory.
Responsibilities:
Manages, investigates, and resolves unrepresented Bodily Injury
claims. Investigates and evaluates coverage, liability, damages,
and settles claims within prescribed authority levels.
Identifies potential suspicious claims and refers to SIU and
identifies opportunities for third party subrogation.
Communicates with policyholders, witnesses, and claimants in order
to gather information regarding claims, refers tasks to auxiliary
resources as necessary, and advise as to proper course of action.
Responds to various written and telephone inquiries including
status reports.
Ensures adequacy of reserves.
Accountable for security of financial processing of claims, as well
as security information contained in claims files.
Makes effective use of loss management techniques. Negotiates
settlements with attorneys, claimants, and/or co-defendants.
Arranges for expert inspections involving third party or potential
fraud actions as needed.
Updates files and provides comprehensive reports as required.
Qualifications
Strong written and oral communications skills required.
Good interpersonal, analytical, investigative, and negotiation
skills required.
Customer service experience preferred.
Basic knowledge of legal liability, general insurance policy
coverage and State Tort Law.
Bachelor's degree or equivalent experience and at least 6-12 months
of directly related experience.
Ability to obtain proper licensing as required.
At Liberty Mutual, our purpose is to help people embrace today and
confidently pursue tomorrow. That's why we provide an environment
focused on openness, inclusion, trust and respect. Here, you'll
discover our expansive range of roles, and a workplace where we aim
to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to
Work" by Great Place to Work - US for the past several years. We
were also selected as one of the "100 Best Places to Work in IT" on
IDG's Insider Pro and Computerworld's 2020 list. For many years
running, we have been named by Forbes as one of America's Best
Employers for Women and one of America's Best Employers for New
Graduates-as well as one of America's Best Employers for Diversity.
To learn more about our commitment to diversity and inclusion
please visit:
https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things
better, and we put people first by offering you benefits that
support your life and well-being. To learn more about our benefit
offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not
tolerate discrimination on the basis of race, color, national
origin, sex, sexual orientation, gender identity, religion, age,
disability, veteran's status, pregnancy, genetic information or on
any basis prohibited by federal, state or local law.
Keywords: Liberty Mutual Insurance, Plano , Casualty Claims Resolution Specialist - Unrepresented, Other , Plano, Texas
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