Design Studio Specialist, Store - West Elm
Company: Williams-Sonoma
Location: Plano
Posted on: June 24, 2022
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Job Description:
We hope you're interested in building a home with us. Even if
you don't feel that you meet every requirement listed in this job
description, we still encourage you to apply.About the TeamOur
mission is to enhance the quality of our customers' lives at home.
We put the customer at the center of everything we do, every day.
Our corporate values that guide our actions and decisions are our
People First culture, customers, quality, shareholders, integrity,
and corporate responsibility.Overview of the Design Studio
Specialist roleYou will inspire customers to express themselves in
their home. You will bring the shopping experience to a seamless
close as you assist customers and complete sales at the cash wrap.
You will promote continued customer engagement and give customers a
reason to stay connected with our Brand.Responsibilities* Utilize
design expertise to assist clients in one on one consultations in
the store and in-home regarding the design of their living spaces
to drive store sales* Perform productive in-home consultations
including the ability to accurately measure and assess the client's
living space* Create and present design plans based on client's
needs, style, preferences and living space* Maintain knowledge of
current sales and promotions in order to achieve and exceed
established sales and productivity goals* Utilizing exemplary World
class service standards assist customers with special services
including: gift wrap, gift registry, locating merchandise,
catalog/internet orders, special orders, back orders, charge sends,
courier deliveries, and furniture orders* Demonstrate superior
product knowledge, including features and benefits of the entire
design studio assortmentCriteria* Strong communication, clienteling
and customer follow-up skills* Ability to complete and coordinate
complex large orders within a variety of sales channels* Experience
in working with the elements of design preferred* Proven ability to
prioritize and handle multiple tasks simultaneously* 1-2 years of
customer service and retail sales experience, (specialty retail
preferred, but not required)Physical Requirements* Must be able to
be mobile on the sales floor for extended periods of time* Must be
able to lift and mobilize medium to large items, up to 75 lbs.,
while utilizing appropriate equipment and safety techniques* Full
time associates are expected to have open availability to meet the
needs of the business.* Part-Time Flex associates must be available
to work a minimum of 15 hours per week, including two regularly
scheduled shifts on the weekend (Friday, Saturday and/or Sunday)
and one during the week (Monday to Thursday). Associates must be
available for annual inventory and entire holiday season (November
and December). Example: Weekend availability cannot fall on the
same day; an associate must be available on two separate days
(Friday and Saturday, Friday and Sunday or Saturday and Sunday). If
preferred, an associate can also choose to have all three shifts of
availability on the weekend (Friday to Sunday) and none during the
week (Monday to Thursday).Our Mission Around Diversity, Equity &
InclusionWe firmly believe that working in a culture focused on
diversity, equity, and inclusion spurs innovation, creates healthy
and high-performing teams, and delivers superior customer
experiences. We will create and nurture a global company culture
where we confidently bring our authentic selves to work every day:
where the only criteria for advancement are the quality of our
work, the contributions we make to our teams and the business, and
our ability to lead; and where our individual differences-whatever
they may be-are valued, explored and appreciated.Benefits Just for
YouDepending on your position and your location, here are a few
highlights of what you might be eligible for:* A generous discount
on all Williams-Sonoma, Inc. brands* A 401(k) plan and other
investment opportunities* A wellness program that supports your
physical, financial and emotional health* Paid vacations and
holidays (full-time)* Health benefits, dental and vision insurance,
including same-sex domestic partner benefits (full-time)Your
Journey in Continued Learning* Individual development plans and
career pathing conversations* Annual performance appraisals*
Cross-brand and cross-functional career opportunities* Online
learning opportunities through brand specific resources and WSI
University* Leadership development opportunitiesWSI will not now or
in the future commence an immigration case or "sponsor" an
individual for this position (for example, H-1B or other
employment-based immigrationThis role is not eligible for
relocation assistance.Williams-Sonoma, Inc. is an Equal Opportunity
Employer.
Associated topics: cajero, customer, retail cashier, retail sales,
retail sales associate, retail sales consultant, sales, service
associate, shop, store associate
Keywords: Williams-Sonoma, Plano , Design Studio Specialist, Store - West Elm, Other , Plano, Texas
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