Leasing Professional - Villas at Chase Oaks
Company: Western Wealth Communities
Location: Plano
Posted on: June 24, 2022
Job Description:
Job DescriptionWESTERN WEALTH COMMUNITIESJOB DESCRIPTION Leasing
ProfessionalSUMMARYThis position is responsible for coordinating
the community's marketing, leasing, and renewal strategies to
achieve occupancy, revenue, and resident retention goals by
performing all activities related to leasing to new residents,
providing resident satisfaction throughout the term of the lease,
and securing resident lease renewals.The position is a full-time
(40 hours/week), permanent, non-exempt position.REPORTING
RELATIONSHIPThe position reports directly to the Property
Manager.ESSENTIAL FUNCTIONS
- Performs all sales and leasing activities to achieve the
community's revenue and occupancy goals by greeting and qualifying
prospects via phone, email or in person, conducting community tours
and showing apartments, processing applications, credit screening,
and criminal background checks, preparing the lease and move-in
package, and ensuring a smooth resident move-in and lease
signing.
- Inspects apartments prior to resident move-in and ensures
apartments are in move-in ready condition and schedules any
outstanding item to be addressed with the maintenance team.
- Stays informed about current market and competitor conditions
that may impact the community's occupancy and sales results,
develops and implements short- and long-term marketing plans and
goals to sustain occupancy, and follows the community's established
policies related to concessions, specials, and other programs to
boost occupancy.
- Designs and executes marketing activities to create and drive
traffic to the community, including implementing resident referral
and employer outreach programs, using internet marketing tools
(Craigslist, Facebook, e-mail, and other websites), and following
other community-specific marketing plans, drives, and special
programs.
- Uses the on-site property management software (Yardi) to track
apartment availability, record traffic and leasing activities,
manage resident and prospect data, and capture critical demographic
and other information about existing and future residents.
- Ensures that the community and show units meet the Company's
standards for show quality by daily inspecting the marketing
corridor and leasing tour, communicating maintenance and upkeep
needs to the community's maintenance team members, merchandising
and ensuring a physically appealing show unit and/or model and
amenities, and preparing the leasing office for daily leasing
activities.
- Follows-up with prospects and new residents to ensure
satisfaction by sending e-mail, thank-you notes, and cards or
making telephone calls or other contacts to finalize decisions to
lease and/or renew.
- Executes and performs activities in support of the community's
lease renewal program by preparing lease renewal letters and
packages for residents, meeting with and contacting renewing
residents in advance of move-out dates, and ensuring that lease
renewal documents are signed and implemented on time.
- Responds quickly and courteously to resident and client/owner
concerns and questions, and takes prompt action to solve problems
and/or document and convey resident or other requests to the
appropriate individual(s).
- Walking property / or being asked to do extra may
occurQUALIFICATIONSTo perform the role successfully, an individual
must be able to perform all essential functions satisfactorily. The
requirements define the knowledge, skill, and/or ability necessary
to perform the essential functions. Reasonable accommodation may be
made to enable individuals with disabilities to perform the
essential functions.EDUCATION AND EXPERIENCE
- High School Diploma or equivalent
- Associate or Bachelor's degree preferred
- Previous sales or customer service experience required; leasing
experience a plus with Fair Housing training
- NALP a plusPERSONAL COMPETENCIES
- Able to operate basic office equipment including copiers, fax
machines, filing cabinets, enter data into a computer, and create
printed reports
- Ability to efficiently operate software such as Excel, Word,
and PowerPoint
- Excellent verbal and written communication skills
- Excellent customer service skills
- Strong organizational skills
- Attention to detail and follow-up skills
- Professional appearance and demeanor
Keywords: Western Wealth Communities, Plano , Leasing Professional - Villas at Chase Oaks, Other , Plano, Texas
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