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Executive Assistant to the Head of Customer Unit Regional Carriers

Company: Ericsson
Location: Plano
Posted on: June 24, 2022

Job Description:

Our Exciting Opportunity!

We work in an industry where new opportunities are emerging every day. And as these new opportunities emerge, we see the potential to make a difference. Across 180+ countries, we have a culture that respects and supports your ambitions, and aligns with our values of Respect, Professionalism and Perseverance.

Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.

As the Executive Assistant to the Head of Customer Unit Regional Carriers, you will be given the opportunity to be an important player in making all this a reality. You will do this by using your passion for service to help ensure productivity and efficiency for the Head of the Customer Unit. Your professionalism, adaptability, and confidence will continue help us to deliver on our commitments and continue to make Ericsson a great place to work.

In this role you will:

* Provide independent administrative support of the day-to-day activities, including calendar management. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
* Manage travel and travel associated planning and arrangements
* Use superior organizational skills to manage and support the scheduling, call follow-up, triage, and decision making. Plan, coordinate and ensure the Head of the Customer Unit's schedule is followed and respected, and keep him well informed of upcoming commitments and responsibilities
* Provide effective support with the preparation, execution and follow-up of meetings
* Communicate directly on behalf of the Head of the Customer Unit with local & global executive team members, customer executives and employees
* Act as a delegate on behalf of the Head of the Customer Unit for internal system approvals
* Plan and organize internal & customer special events, including multi-day activities
* Coordinate meetings including staff meetings, special events, training, and workshops (i.e. internal and offsite meetings, etc.) which includes creating the agenda, making travel arrangements, preparing, and disseminating meeting materials and information
* Support daily operations with use of Ericsson administrative tools & other general tools.
* Drive improvement and implementation of administrative processes and routines
* Partner, network, and communicate effectively with other assistants within and outside the organization

To be successful in this role, you should have:

* 12+ years of experience as an executive assistant; 8+ years of experience working in a large, international corporate environment
* Previous relevant experience as an Executive Assistant or Office Manager type experience required.
* Extensive experience with arrangement of complex schedules, time management and logistics, across multiple time zones; global experience preferred
* Flexibility to communicate and complete tasks during non-traditional working hours
* Self-driven professional with the ability to manage through ambiguity, and independently run activities with minimal supervision
* Superior problem-solving skills, with a strong focus on structure and execution
* Strong work ethic and able to maintain a high level of confidentiality
* High degree of professionalism in dealing with diverse groups of people, including senior executives, staff, customers and community leaders including Strong ability to execute work with a diversity, equity, and inclusion lens
* Excellent communication skills and executive presence
* Advanced proficiency in Microsoft Office Suite

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at

The health, safety and well-being of our employees is our priority. Successful applicants will be required to disclose their vaccination status prior to employment. Except for those positions designated as 100% remote, successful applicants who did not provide the required proof of vaccination will be required to test weekly and wear masks at all Ericsson and customer facilities. This includes employees with medical or religious exemptions with testing as an accommodation. Compliance with government and customer requirements regarding vaccination may preclude unvaccinated applicants from employment for a particular job.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) -- United States : Texas : Plano

Req ID: 678971

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds - you will be redefining it at a company where you're empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities.

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

Job Segment: Administrative Assistant, Executive Assistant, Secretary, Equity, Administrative, Finance

Keywords: Ericsson, Plano , Executive Assistant to the Head of Customer Unit Regional Carriers, Other , Plano, Texas

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