CUSTOMER CARE ADMINISTRATOR

Company: RTI Community Management Associates Inc
Location: Plano
Posted on: June 23, 2022

Job Description:

Description:
Looking for a place to have fun? Make a difference? A place where you can wear business-casual attire and work with a great team?Look no further than CMA, a community management company with headquarters in Plano and regional offices around the DFW metroplex. Our employees stay with us because we provide the training, tools, and support they need to succeed. We also offer a great benefits package and flexible and remote schedules for many roles. As a Customer Care Administrator, you will:Provide friendly, efficient service to all customers emailing the Customer Care inbox.Accurately and quickly utilize computer systems to verify and/or research data and information to appropriately answer customer questions or process requests related to name changes, online passwords, email statements, updating mailing addresses, work orders, ACH payment setup, etc.Possess ability to diffuse upset clients and create a positive outcome.After initial training period, work from home offered 2 days/week. CMA provides competitive pay with a full benefits package including Medical, Dental, Vision and Life insurance, as well as 401K, education reimbursement, vacation, sick days and more.Privately owned and founded in 1983, CMA remains true to the values that have set it apart for decades. We strive to set the bar in our industry, serving our external clients (as well as internal team members) with respect, integrity, and urgency. Together, we promote charity, health and wellness, and a lighthearted spirit on the job. We are looking for like-minded professionals to join us.

Requirements:
Education/Experience: High school diploma or general education degree (GED); and two years related experience and/or training; or equivalent combination of education and experience. PI182174577

Keywords: RTI Community Management Associates Inc, Plano , CUSTOMER CARE ADMINISTRATOR, Other , Plano, Texas