Claims Assistant, Salvage
Company: Liberty Mutual Insurance
Location: Plano
Posted on: June 23, 2022
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Job Description:
*** For this position you must reside in or near the Plano, TX
area***The Salvage department is currently looking for energetic
problem solvers to provide an exceptional customer experience and
play a crucial role in the recovery process for Total Loss Auto
claims! In this position, you will be responsible for understanding
and obtaining vehicle title transfer paperwork required to settle
claims and process salvage, communicating with all necessary
customers and stakeholders to keep them informed of the process and
answer questions, and leveraging your expertise and problem solving
skills to drive quality outcomes for our customers and business.We
are seeking a resilient and self-sufficient time management expert
who has a passion for helping others in a high volume and fast
paced environment!ResponsibilitiesProvides empathetic and
professional service to customers, peers, and
stakeholdersDemonstrate strong prioritization skills by proactively
managing day-to-day tasks, including balancing new assignments with
active inventoryUses sound judgment to determine what additional
information may be needed to continue moving the claim
forward.Execute with speed and urgency to prepare vehicle for sale,
including obtaining all necessary paperwork, vehicle access, and
keysManage holistic inventory of Salvage vehicles to drive
effective outcomes, leveraging state specific methods and
processes, being mindful of expensesEnsure state specific and
federal regulatory complianceQualificationsQualifications:An
engaging, outgoing personality and passion for helping
customers.Excellent oral, written, decision-making and
organizational skillsStrong typing and multi-tasking
capabilitiesCollege degree preferred, and/or 1-2 years of related
customer service experience or applicable insurance knowledgeAt
Liberty Mutual, our purpose is to help people embrace today and
confidently pursue tomorrow. That's why we provide an environment
focused on openness, inclusion, trust and respect. Here, you'll
discover our expansive range of roles, and a workplace where we aim
to help turn your passion into a rewarding profession.Liberty
Mutual has proudly been recognized as a "Great Place to Work" by
Great Place to Work - US for the past several years. We were also
selected as one of the "100 Best Places to Work in IT" on IDG's
Insider Pro and Computerworld's 2020 list. For many years running,
we have been named by Forbes as one of America's Best Employers for
Women and one of America's Best Employers for New Graduates-as well
as one of America's Best Employers for Diversity. To learn more
about our commitment to diversity and inclusion please visit:
https://jobs.Libertymutualgroup.Com/diversity-inclusionWe value
your hard work, integrity and commitment to make things better, and
we put people first by offering you benefits that support your life
and well-being. To learn more about our benefit offerings please
visit: https://LMI.Co/BenefitsLiberty Mutual is an equal
opportunity employer. We will not tolerate discrimination on the
basis of race, color, national origin, sex, sexual orientation,
gender identity, religion, age, disability, veteran's status,
pregnancy, genetic information or on any basis prohibited by
federal, state or local law.7
Keywords: Liberty Mutual Insurance, Plano , Claims Assistant, Salvage, Other , Plano, Texas
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