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Professional Services, Project Coordinator

Company: Palo Alto Networks
Location: Plano
Posted on: June 23, 2022

Job Description:

Company DescriptionAt Palo Alto Networks - everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.We're changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.Job DescriptionYour CareerThe Professional Services Project Coordinator will manage short duration projects, typically less than 10 days total effort, including handling all deployment resources and ensuring that all deliverables are met and delivered on-time and under budget. Project Coordinators will carry a project load of about 40 projects totaling $500K in revenue.Your Impact

  • Determine customer and Palo Alto Networks project contacts from Statement of Work
  • Identify resources needed and assign or request the resource assignment to the engagement
  • In conjunction with project stakeholders, establish project kickoff call and project start dates
  • Develop project schedule using appropriate tools and techniques, revise as appropriate to meet changing needs
  • Ensure that all team members (internal and Customer) understand the scope of the project as well as what they are individually responsible for
  • Maintaining schedules of what tasks are required to be completed by what date, as well as of team meetings- coordination and communication of schedule information to the project team
  • Create and execute project work schedules, and revise as appropriate to meet changing needs
  • Ensure project documents are complete, current, and stored appropriately
  • Track and report team hours and expenses on a weekly basis
  • Create and provide weekly customer status reports throughout the engagement until the purchased Time & Expense is exhausted or Firm Fixed Priced deliverables are completedQualificationsYour Experience
    • Good communication skills including written, verbal, presentation, and adaptive (multi-level)
    • Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information capture, attention to detail, and prioritization
    • Flexible to shifting priorities, demands, and timelines; able to promptly and efficiently react to project adjustments and alterations
    • BS in Computer Science, MIS, Business, or equivalent education/training/experience
    • Experience with Google's G Suite (Drive, Docs, Sheets and Slides) is a plusAdditional InformationThe TeamOur professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.Our CommitmentWe're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.Due to federal law requirements, the successful candidate must be fully vaccinated against COVID-19 or be legally entitled to an accommodation excusing vaccination.Covid-19 Vaccination Information for Palo Alto Networks Jobs
      • Vaccine requirements and disclosure obligations vary by country.
      • Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
        • The job requires accessing a company worksite
        • The job requires in-person customer contact and the customer has implemented such requirements
        • You choose to access a Palo Alto Networks worksite
        • If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

Keywords: Palo Alto Networks, Plano , Professional Services, Project Coordinator, Other , Plano, Texas

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