Call Center Representative

Company: A#1 Air
Location: Plano
Posted on: May 16, 2022

Job Description:

Job Description Why A1? . Learn and grow: We---re committed to growing the capabilities of our people. We are building a culture where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Joining our company will provide you with a fast-paced, challenging and positive work environment. We know that our best assets are our people. We are actively recruiting for friendly and professional team members who have a positive attitude and will take pride in representing our company by providing ultimate customer service and a job done right Our tight-knit team has blossomed under a family-owned business for many years, and the possibilities for the future are tremendous. Now is the time to join us This is an excellent opportunity for the right person - which may be you - to join our team of professionals. Job Specifications: Our Call Center Representatives are true ambassadors for A1, Air, Inc. Whether receiving inbound calls from current or potential customers, placing outbound calls offering services, answering questions about discounts & promotions, or explaining the various other company services we offer to current and/or potential customers; the Call Center Representative is an integral part of our organization. Job Requirements: Handle customer inquiries accordingly Provide information about the products and services Help de-escalate customer needs and get them to proper departments Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications / Skills: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Efficient typing skills Excellent verbal communication skills Works well under pressure Benefits: Steady work Health, Dental, Vision, 401k Exponential growth potential A friendly work environment Group outings, parties, cookouts and team building events Community and charity involvement Sick, personal, and vacation days Opportunity for inbound & outbound commission An Equal Opportunity Employer Company Description For nearly 30 years, A1 Air has been the leading and most trusted air conditioning and heating service provider in Dallas, Fort Worth. We are also a choice provider for plumbing, & electric services. A 1 Air's reputation for quality workmanship, excellent service, and dedication to our employees as well as our customers has made us one of fastest growing companies in the Metroplex A 1 Air is an amazing company to their employees. We have so much to offer including full benefits, great work scheduling, and a laid back team environment. We teach you to capitalize, and maximize on every opportunity available to you in every position posted We were recently voted the 2nd best company to work for in Texas in the year 2020 by our own employees We have over 85,000 customers and we're constantly attracting new customers due to our excellent reputation, unparalleled customer service and our extensive advertising.

Keywords: A#1 Air, Plano , Call Center Representative, Other , Plano, Texas