Call Center Representative
Company: A#1 Air
Location: Plano
Posted on: May 16, 2022
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Job Description:
Job Description Why A1? . Learn and grow: We---re committed to
growing the capabilities of our people. We are building a culture
where you can work with diverse individuals, explore new ways of
thinking, and expand your capabilities. Joining our company will
provide you with a fast-paced, challenging and positive work
environment. We know that our best assets are our people. We are
actively recruiting for friendly and professional team members who
have a positive attitude and will take pride in representing our
company by providing ultimate customer service and a job done right
Our tight-knit team has blossomed under a family-owned business for
many years, and the possibilities for the future are tremendous.
Now is the time to join us This is an excellent opportunity for the
right person - which may be you - to join our team of
professionals. Job Specifications: Our Call Center Representatives
are true ambassadors for A1, Air, Inc. Whether receiving inbound
calls from current or potential customers, placing outbound calls
offering services, answering questions about discounts &
promotions, or explaining the various other company services we
offer to current and/or potential customers; the Call Center
Representative is an integral part of our organization. Job
Requirements: Handle customer inquiries accordingly Provide
information about the products and services Help de-escalate
customer needs and get them to proper departments Document and
update customer records based on interactions Develop and maintain
a knowledge base of the evolving products and services
Qualifications / Skills: Previous experience in customer service,
sales, or other related fields Ability to build rapport with
clients Ability to prioritize and multitask Positive and
professional demeanor Efficient typing skills Excellent verbal
communication skills Works well under pressure Benefits: Steady
work Health, Dental, Vision, 401k Exponential growth potential A
friendly work environment Group outings, parties, cookouts and team
building events Community and charity involvement Sick, personal,
and vacation days Opportunity for inbound & outbound commission An
Equal Opportunity Employer Company Description For nearly 30 years,
A1 Air has been the leading and most trusted air conditioning and
heating service provider in Dallas, Fort Worth. We are also a
choice provider for plumbing, & electric services. A 1 Air's
reputation for quality workmanship, excellent service, and
dedication to our employees as well as our customers has made us
one of fastest growing companies in the Metroplex A 1 Air is an
amazing company to their employees. We have so much to offer
including full benefits, great work scheduling, and a laid back
team environment. We teach you to capitalize, and maximize on every
opportunity available to you in every position posted We were
recently voted the 2nd best company to work for in Texas in the
year 2020 by our own employees We have over 85,000 customers and
we're constantly attracting new customers due to our excellent
reputation, unparalleled customer service and our extensive
advertising.
Keywords: A#1 Air, Plano , Call Center Representative, Other , Plano, Texas
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