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Front Desk Registration

Company: SignatureCare Emergency Centers
Location: Plano
Posted on: November 22, 2021

Job Description:

We are SignatureCare Emergency Centers -- one of the fastest growing emergency centers in America! We have great opportunities, salary, and benefits!

  • High school diploma or equivalent
  • 1-3 years office experience in a health care setting
  • Previous customer service experience
  • Must be able to effectively communicate with customers both in person, and over the telephone
  • Must have understanding of basic medical terminology
    • Stand and greet all patients as they arrive in a friendly, courteous, and professional manner
    • Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service
    • Routinely check and respond to work e-mail
    • Document in the computer system all necessary demographic, insurance, and financial information
    • Maintain patient charts; including creating new files, scanning files into the computer system, filing, shifting, and breaking down charts
    • Responsible for photocopying records and documents for billing purposes
    • Perform clerical duties, including mail delivery, faxing, copying, and scanning
    • Responsible for answering, screening, and directing incoming phone calls
    • Collect co-payments or other applicable financial paymentsCUSTOMER SERVICE
      • Maintain daily financial log including documenting patient financial class, amount owed, amount collected, and scanning completion
      • Maintain daily patient log including documenting chief complaint, time and date of entry, time and date of exit, services rendered, and discharge/transfer information
      • Document patient volumes for the previous day
      • Maintain and compile reports and informational packets for distribution
      • Perform any job related to the registration process
      • Perform other duties as assignedRequired experience:
        • Customer Service: 3 years
        • Medical Terminology: 3 years
        • Healthcare: 3 years
        • Document Control: 2 yearsJob Type: Part-timePay: From $15.50 per hourBenefits:
          • Uniform allowanceSchedule:
            • 12 hour shiftEducation:
              • High school or equivalent (Required)Experience:
                • Customer Service: 1 year (Required)
                • Computer Skills: 4 years (Preferred)License/Certification:
                  • BLS Certification (Preferred)Work Location: One location

Keywords: SignatureCare Emergency Centers, Plano , Front Desk Registration, Other , Plano, Texas

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