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Inside Property Claims Adjuster

Company: Liberty Mutual
Location: Plano
Posted on: November 19, 2021

Job Description:

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people's lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? Do you want a career with endless opportunities for growth?

As a member of the Inside Property Fast Path Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. This position is open due to internal mobility.

In this role, you will:

  • Investigate and determine coverage of loss and adjusts all elements of routine Property Loss claims.
  • Write appraisals for dwelling repairs of routine claims based on information collected from customers and contractors and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process.
  • Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
  • Work with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
  • Identify suspicious losses. Recommend referral to the Special Investigation Unit (SIU) where appropriate and may assist the SIU in their investigation and disposition of the claim.
  • May be called upon for catastrophe duty.
    Job Specifications:

    Reference: 27
    Category: Claims
    Primary Location: Plano, TX
    Additional Locations: Tucson, AZ; Houston, TX; San Antonio, TX;
    Schedule: Full-Time

    Salary: USD $51,100.00 - $62,000.00 / Year
    Education Level:
    Travel: As Needed

    Qualifications

    This role might be for you if you have:
    • Proven ability to provide exceptional customer service experience.
    • Effective negotiation skills.
    • Ability to effectively and independently manage workload while exhibiting good judgment.
    • Strong written and oral communication skills; interpersonal skills; computer skills with the ability to work with multi-faceted systems; and analytical skills.
    • The capabilities, skills and knowledge required is normally acquired through Bachelor's Degree and/or equivalent work experience.
    • Ability to obtain proper licensing as required.
      Featured Benefits

      Here's some of what you can look forward to as one of our employees.

      Competitive CompensationOur compensation programs are designed to deliver above-market pay if you perform well, and significantly above that for exceptional performance over time. Virtually every employee is eligible for some type of variable incentive pay in addition to his or her base pay.

      Flexible Work ArrangementsWe understand the role work-life balance plays in your ability to stay energized and engaged. So we place an emphasis on regular hours, flex scheduling, and generous time off through paid holidays, vacation days, and more.

      Top-Notch Retirement PlansOur pension plan provides a monthly credit equal to 5% of your eligible compensation. You can also participate in our 401(k) plan, which offers a guaranteed match of $0.50 for every $1 you contribute, up to 8% of your eligible pay.

      Career DevelopmentFrom regular coaching planning, to paid training, licensing, and 100% tuition reimbursement for approved courses, we're dedicated to your continued growth, because we know it leads to continued success.

      Health & WellnessYou'll have access to comprehensive health, dental, and vision coverage, as well as a host of other insurance and wellness benefits-including progressive parental benefits and support.

      See Full Benefits

      Why Liberty Mutual?

      At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

      Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work-- US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list.

      We have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit:

      Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Keywords: Liberty Mutual, Plano , Inside Property Claims Adjuster, Other , Plano, Texas

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