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Workplace Solution Architect

Company: Tech Mahindra
Location: Plano
Posted on: November 18, 2021

Job Description:

Workplace Solution Architect- ADVANCEMENT OPPORTUNITY AND GREAT PAY!Interested in immense career progression opportunities? Do you thrive in a team environment and provide outstanding customer service? Then Tech Mahindra is the home for you! Come join our growing Tech M family and receive exceptional benefits starting day one and be welcomed by our encouraging and supportive leadership team!Pay rate of $80000 per year and fulltime benefits.The work from Office from day one with equipment support.THE POSITION:-- We are looking for fulltime associates to support our client.-- Customer service oriented mindset-- Ability to work with multiple computer programs operating simultaneously, including Microsoft Word and Excel.-- Able to type a minimum of 30 words per minute.Responsibilities: Offer advice and expertise to clients to help them improve their business performance in terms of operations, profitability, management, structure and strategy for Service Desk,EUC.-- The projects involved in and the tasks include:-- conducting research, surveys and interviews to gain understanding of the business, analyzing statistics, detecting issues and investigating ways to resolve them assessing the pros and cons of possible strategies-- compiling and presenting information orally, visually and in writing-- making recommendations for improvement, using computer models to test them and presenting findings to client-- implementing agreed solutions-- developing and implementing new procedures or training.-- 100% remote work and 30% travel requiredWHY YOU SHOULD APPLY: -- Competitive pay rate!-- Benefits: medical, dental, 401K and vision benefits effective day one!-- Advancement Opportunities as we like to promote within' our Tech Mahindra family!THE COMPANY: Tech Mahindra is one of the top leaders in the Call Center Industry! We have been supporting Fortune 500 Clients around the globe for 34 years with 125,236 employees across 90 countries.-- We offer great medical, dental and vision benefits effective day one - at no cost!-- Supportive, familial environment where you can learn and grow with a close knit team!Reference ID: WPSA - NovExpected start date: ASAPJob Type: Full-timeSalary: $80000 per year plus benefitsJob Type: Full-timeSalary: $75,000.00 - $80,000.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftEducation:High school or equivalent (Preferred)Experience:Conduct architectural evaluation: 3 years (Preferred)design and analysis of Service Desk: 3 years (Preferred)design and develop new technology: 1 year (Preferred)Work Remotely:Yes

Keywords: Tech Mahindra, Plano , Workplace Solution Architect, Other , Plano, Texas

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