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Services Category Director

Company: NTT DATA
Location: Plano
Posted on: October 4, 2021

Job Description:

Req ID: 130517

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Services Category Director to join our team in Plano, Texas (US-TX), United States (US).

Global Category Director - Services

Management level definitions

Responsible for operational success, strategic alignment, and integration of activities between various NTT Operating Companies for all matters related to global sourcing and strategic procurement management. Fully accountable for the success of strategic procurement functions within the NTT Global Sourcing Services organization which include Professional Services, HR, and Labor. Influence strategy, policy, and direction as it pertains to Services category spend across NTT. Owns a significant number of measurable functional and strategic global goals or priorities directly related to the role. Assumes responsibility for the successful implementation of business plans and savings objectives related to category management of related services across NTT Operating Companies, One NTT initiatives, and delivery organizations globally.


  • The primary responsibility of the NTT Global Sourcing Services Category Director is to work with NTT Operating Company leadership teams to develop, implement and manage the Services Procurement and Sourcing strategy across NTT globally. The primary responsibility is to develop and implement the over-arching strategy across NTT's multi-billion annual spend in specific Services categories, i.e., Professional Services, Labor and HR to ensure alignment with the overall NTT Global Sourcing objectives, as well as broader NTT corporate goals.
  • Responsible for all elements of the strategy, which include reduce cost, improve operational performance, develop strategic partnerships, mitigate risk, and improve the overall financial performance of NTT through its acquisition and management of Services spend. Further, it is the NTT Global Sourcing Director's responsibility to manage the strategy on an on-going basis, ensuring it is communicated and adhered-to across all regions and Operating Companies - which includes assembling and leading cross-functional teams to drive the Services Procurement Sourcing strategy. She/he will partner with leadership in the NTT Operating Companies, Delivery, Alliances and Global Procurement (GP) on several Services global alignment, value, and cost improvement as well as performance improvement initiatives. She/he will be a hands-on leader, working alongside other Procurement leaders and teams, as well as leadership across the NTT Operating Companies to analyze spend, assess current and changing market forces across the Services industry, and assess current commercial arrangements across NTT to identify/drive improvement opportunities for the business.
  • The NTT Global Sourcing Director is responsible to develop working relationships with key internal stakeholders to ensure Services requirements are defined and demand is accurately reflected. Also, she/he will team with NTT Operating Companies to drive improved operational performance - such as supply/demand planning, cycle times, forecasting, maintenance practices and contractual compliance.
  • Business or other functional area experience is a plus (i.e. delivery, sales, resource management, HR, etc.).

Basic Qualifications:

  • Bachelor's Degree
  • 10 years of work experience in strategic procurement or global sourcing, including experience within the broad Information Technology space.
  • Must have hands-on experience managing global spend of $25+ million in one or more of the Services Categories (i.e. Professional Services, Labor or HR) in a global, multicultural environment.
  • Must be able to assess historical spend data from multiple disparate sources, analyze the data and layout coherent, data-driven roadmaps to achieve cost reductions and/or operational improvements.

Knowledge and Skills

  • Hands-on leader able to drive several major, complex category strategies, and/or cost reduction projects while simultaneously providing leadership to peers who are likewise driving critically important projects in the Services, Indirect, or IT categories.
  • Must have strong verbal, presentation, and written communication skills with the ability to communicate effectively with Executive Leadership within NTT and be able influence Leadership on key strategic initiatives that will involve challenging 'Change Management' elements.
  • Able to analyze the current state of practices within NTT Global Sourcing and NTT Operating Companies across all Services sub-categories of spend involving multiple Services vendors and collaborate with stakeholders to forge comprehensive procurement strategies that increase leverage and drive commercial improvements with Services vendors.
  • Strong understanding of Services including partner sales and pricing models, as well as support and maintenance services - as practiced by the major Services vendors across the globe. Must have demonstrated ability to effectively manage commercial and strategic relationships on a global basis with Tier-I Services suppliers, including proven ability to engage strategically at the VP and C-level with key suppliers.



About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Plano

Nearest Secondary Market: Dallas

Job Segment:
Manager, Consulting, Change Management, Management, Technology

Keywords: NTT DATA, Plano , Services Category Director, Other , Plano, Texas

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