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Salesforce.com Sr Manager - Projects

Company: Cognizant Technology Solutions
Location: Plano
Posted on: June 13, 2021

Job Description:

Salesforce.com Sr Manager - Projects

Qualifications:

Science / Engineering graduate

Responsibilities:

Operations Review:

  • Monitor the profitability of consulting engagements and define methods to improve the same against pre defined goal.

Pre sales:

  • Generate new leads due to connects in external forums and being known in industry circles for thought leadership.
  • Participate in strategic deals or deals < 3 MM USD.
  • Lead proposal development in planning and organizing proposals end to end.
  • Create business case/ROI.
  • Define the approach that incorporates the winning themes positioning papers for key proposals.
  • Establish connect with key client stakeholders in the context of the opportunity and address concerns/needs.
  • Sign off on commercials when margin for engagement is within the set boundaries.
  • Share and educate account team on new capabilities.

Solution Definition:

  • Understand the client's stated and unstated needs and break down the scope.
  • Assist Project teams on various engagements to resolve escalated issues in problem definition.
  • Review reports and qualify the recommendations/conclusions provided by the consulting team.
  • Present the reports and recommendations to customers for potentially very large opportunities.
  • Conduct client workshops for complex engagements including product evaluations.
  • Provide industry perspective and multi product experience for qualifying the recommendations.

Solution Deployment:

  • In large and complex engagements act as a SME and provide overview across clients for cross function integration product knowledge and industry knowledge.

Project Management:

  • Act as advisory and governance body for consulting engagements.
  • Oversee the solution and delivery across large / critical projects through project reviews / governance meetings.
  • Provide technical / functional guidance to the product team on a need basis.
  • Identify risks proactively based on multi project experience.
  • Identify course corrections best practices etc to be implemented to ensure projects meet timelines quality parameters and expected outcomes.
  • Resolve escalated issues that team is unable to resolve and communicate with clients effectively.

Product Partner Management:

  • ' Oversees product partnership by following up on all process compliance (legal corporate finance).
  • For a deal / customer: Negotiate on the pricing within the guidelines set by leadership team.
  • Create joint GTM.

Practice Development:

Based on multiple products expertise:

  • Drive initiatives to identify new solutions Assess proposed solutions ( areas / add ons / functionalities to merge service line cutting across products and to build solution assets) and bring management sponsorship.
  • Drive creation of new solutions frameworks assets etc based on high level inputs shared by the Group Product Head.
  • Provide view point positioning papers.
  • Provide inputs on PPS Positioning and differentiation from a market perspective.
  • Collect new achievements new implementations and circulate the same on quarterly basis with the leadership as well as the products team.
  • Identify customers / projects which can be used as Reference Implementations / Reference customer.

Knowledge Management:

  • Leverage internal team discussions / town halls to identify best practices trends and technical & functional knowledge and ensure that the same are disseminated with the larger team.
  • Monitor updating of proposals case studies and learnings
  • People Management.
  • Address concerns of different stakeholders and strive towards amicable resolution.
  • Understand aspirations of team members.
  • Set goals for team members and monitor performance.
  • Conduct appraisals.
  • Identify priorities and deploy action items for competency development.
  • Guide the employee in setting career paths.
  • Participate in senior level talent selection.
  • Review progress on employee engagement activities.
  • Direct and guide other managers/team leaders on resolving employee complaints.
  • Identify groom reward and develop high performers and future leaders.

Must Have Skills

  • Salesforce Analytics & Report
  • Salesforce Integration
  • Salesforce Configuration

Good To Have Skills

  • Salesforce Customization
  • Salesforce Campaign
  • Salesforce Exact Target
  • ANSI SQL
  • Core Java

#LI-RC1

Cognizant will not sponsor H-1b or other U.S. work authorization for this role.

Keywords: Cognizant Technology Solutions, Plano , Salesforce.com Sr Manager - Projects, Other , Plano, Texas

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