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Program Manager (1721)

Company: ZeOmega
Location: Plano
Posted on: June 9, 2021

Job Description:

Position Summary

The Program Manager will be responsible for orchestrating activities and communication between product, project, and implementation managers, external partners and clients to ensure successful implementation of new and existing Interoperability solutions. This person will also drive understanding of new Interoperability products for implementation and support teams, design and execute Interoperability implementation processes, and manage overall project delivery of solutions which span across multiple systems and organizations.

The Program Manager will support product planning and commercializing efforts by gathering solution and client requirements, creating functional specifications, and work cross-functionally with product management and engineering teams, client services and support, marketing and compliance over the product or feature lifecycle, from ideation through launch.

Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ["protected class"] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual orientation, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.


  • Ability to own projects full-cycle; working with Project Managers and Executive Level leadership. Will communicate the project plan with accountability and move projects forward until fully implemented.
  • Drive & manage product track and client tasks track side by side.
  • Participate in regular industry meetings and workgroup sessions to clarify and document detailed business, regulatory, and technical requirements for implementing Interoperability solutions.
  • Experience with ZeOmega's standard Jiva implementation process, the ability to adapt this process for Interoperability deployments, create updated project plan templates, and articulate these updates to teams already trained on the Jiva process.
  • Understand contract, client and ZeOmega's responsibility for the implementation deliverables.
  • Work with project managers to maintain high level project tracking for all interoperability implementations.
  • Coordinate with PMs to ensure deliverables are created, reviewed and maintained on a regular basis.
  • Secure required resources per the schedule, roles are defined, responsibilities are outlined, and their allocation tracked and billed.
  • Communicate the project statuses to ZeOmega Leadership, as well as other key stakeholders both internally and externally (client)
  • Provide aggregate reporting on high level project statuses, budget status, and risks for active Interoperability projects to management.
  • Monitor project team compliance with the CSG communication plan
  • Client Facing - Provide a proactive interface with client representatives and groups regarding business needs and determine essential requirements through effective communication.
  • Project Schedule - Review the project plans for new implementations and provide oversight for internal and client facing meetings.
  • Implementation Team Guidance - Mentoring, motivating, and monitoring the implementation team in accomplishing the deliverables for the implementation of Interoperability solutions.
  • Budget Tracking - Work with project managers to ensure that project team, development staff, IS Team, and QA department have remained within budget with respect to hours utilized during the implementation.
  • Participate in a collaborative team environment, functioning with iterative methodologies with both internal and external resources.
  • The creation of best practices and the streamlining of processes for the implementation cycle, along with driving these initiatives to adoption.
  • Other job related duties as assigned.


Bachelor's degree in Business or related field of study; or equivalent combination of education and experience. Master's degree preferred

Keywords: ZeOmega, Plano , Program Manager (1721), Other , Plano, Texas

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