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Treasury & Digital Solutions, Senior Agile Program Manager - VP

Company: JPMorgan Chase & Co.
Location: Plano
Posted on: June 9, 2021

Job Description:

  • Own and manage a product space (in close partnership with the Product Owner), end to end within Wholesale Payments- from user story definition within an agile framework through delivery of the product features as part of a larger program effort.
  • Closely partners, supports and collaborates on user story, epic, theme definition and documentation with product owner and technology resources and manage the product backlog in partnership with the product owner in Jira.
  • Facilitates scrum events - including when applicable daily standup, integration planning, iteration review and iteration retrospective and ensures they are productive and timeboxed
  • Represents the team/product owner's POV in scrum of scrums and coordinates with other scrum masters/team leads on dependencies
  • Ensure Jira reflects current state of work at all times and coach product teams on the Agile framework and mindset and guide development teams to higher Agile maturity
  • Actively resolve impediments for the scrum team to ensure work is delivered on schedule and proactively escalate any impediments for resolution with senior leadership
  • Able to lead retrospectives and user story mapping sessions to help teams continuously improve and identify missing gaps in requirements to ensure maximum productivity
  • Create team capacity/velocity and release burn up and sprint burn down and defect metrics , help product teams create and maintain the product roadmap, and work with product partners to prioritize product functionality within available team capacity.
  • Manage and coordinate cross functional teams and business groups as needed in the delivery of product functionality and manage and report on risks, issues and dependencies on other program areas
  • Partner with business owners, product owners, technology and finance partners to ensure timely delivery of Wholesale Payments program and enforces team rules and requirements hygiene.
  • Partners with the PO team in meeting the definition of ready and definition of done
  • Effectively communicate with executives, team members, and stakeholders and guides the team on effective estimation of features
  • Create weekly executive status reports for product space that accurately reflects delivery status for the overall product space within the larger program
  • Lead the planning, organization, and execution of cross-functional technology and business improvement projects and programs;
  • Analyze project risks & impacts; and drive product and technology executives to mitigate issues Proactive management of issue/risk tracking and resolution within the Agile framework;
  • Demonstrate continuous improvement mindset


  • 8+ years' experience in Agile Project Management with 2+ years Agile coaching experience preferably in fintech, Technology or financial services
  • 4+ years Scrum Master (at a lead capacity) or Release Train Engineer experience (CSM and/or SAFE certification preferred)
  • Have excellent knowledge of the Agile frameworks such as Kanban, Scrum, SAFE and familiar with all its artifacts and techniques including user story mapping.
  • Excellent knowledge of Scrum techniques and artifacts (such as definition of ready, definition of done, automated testing, backlog refinement, acceptance criteria etc.)
  • Have the ability to resolve conflicts and coordinate teams and projects with an outcome based mindset.
  • A strong communicator, a capable leader and invested in Agile frameworks.
  • Expert skills in Altassian Jira/Confluence
  • Certified Scrum Master, Certified Product Owner or equivalent preferred
  • Proven experience in managing large scale Agile delivery in financial industry
  • Proven experience working with senior management and executive teams;
  • Demonstrated competence in leadership, team building, time management, organizational management, customer interface, and multiple stakeholder communications;
  • Demonstrated written, oral, and personal skills that can bridge understandings between Business, Technology and Customers;
  • Proficient in the use of Microsoft Office products
  • S.A.F.E. certification preferred

Keywords: JPMorgan Chase & Co., Plano , Treasury & Digital Solutions, Senior Agile Program Manager - VP, Other , Plano, Texas

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