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Digital - User Experience Design Lead, VP

Company: JPMorgan Chase & Co.
Location: Plano
Posted on: June 8, 2021

Job Description:

Job Description

Put your UX experience into action by leading one of our client-centric User Experience teams and shape the future of how people use our products. As a User Experience Lead, you'll head the planning of multiple project initiatives and contribute to the vision of the digital experience for credit card customers. Key responsibilities include building relationships with stakeholders, growing and fostering a high-performance UX team, working with designers to ensure deliverables are consistent with design languages and systems, and communicating research results to leadership.

This role requires a wide variety of strengths and capabilities, including:

  • Bachelor's degree or equivalent experience
  • Five years of UX experience
  • Experience leading small- to-medium-sized teams
  • Significant experience designing and delivering world-class digital experiences
  • User-centric design approach that involves rapid testing and iteration of designs
  • Exceptional skills with standard UX software such as Sketch and Figma
  • Experience with generative and evaluative research methods
  • Understanding of how design translates to code
  • Ability to use prototyping tools to convey design intent
  • Demonstrated ability to manage multiple priorities on concurrent, rigorous deadlines in a fast-paced dynamic environment
  • Ability to be a UX advocate and communicate with diverse stakeholders

To be considered for this position, you must have a portfolio available for review.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

Keywords: JPMorgan Chase & Co., Plano , Digital - User Experience Design Lead, VP, Other , Plano, Texas

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