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USAT Logistics Coordinator

Company: USA Truck
Location: Plano
Posted on: June 8, 2021

Job Description:

PURPOSE.

This position is responsible for providing tactical operations support involving day-to-day operations. This may include (but not limited to) order entry, appointment scheduling, and track and trace support. The work is to be proactive, and one must be able to recognize and provide alerts on potential service gaps.

PRINCIPAL ACCOUNTABILITIES.

  • Timely order entry and customer delivery appointment scheduling.
  • Customer compliance to defined electronic data interchange (EDI) processes.
  • Carrier compliance to track & trace check calls.
  • Proactive shipment tracking and customer alerts for known anticipated service gaps.
  • Participate in on-call, after hours and weekend duties as determined based on business needs.
  • Ability & willingness to support customer management duties as needed by the business.
  • Ability to effectively communicate with customers, OTR drivers and dispatchers in a professional and constructive manner.

Keywords: USA Truck, Plano , USAT Logistics Coordinator, Other , Plano, Texas

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