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Inside Solutions Engineering Specialist - Endpoint Security

Company: Broadcom Corporation
Location: Plano
Posted on: June 8, 2021

Job Description:

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Job Description:

Inside Solutions Engineering Specialist - Endpoint Security

Responsible for deep technical pre-sales support of Endpoint Security products within the Symantec portfolio - primarily Symantec Endpoint products including Symantec Endpoint Protection and Endpoint Detection and Response. Key activities include customer presentations, product demonstrations, product health checks, proof-of-value engagements, RFP/I responses and best practices discussions. This position is based in Plano, TX working directly with the Broadcom Inside Sales Team supporting Symantec Endpoint products and solutions.

  • Work closely with Broadcom Inside sales teams to help identify and remove technical barriers needed to achieve Symantec sales outcomes

  • Demonstrate, differentiate and position Symantec technical product features, functions and best practices via presentations, demos, proof of concept (POC) & health checks to influence customer purchase and renewal decisions

  • Drive customer success by partnering with a number of internal and external organizations including technical support teams, product management teams, sales teams, partners and more

  • Train Broadcom sales teams on specific value propositions, competitive differentiation and best practices to help them position Symantec solutions

  • Deep technical expertise across one or more of the following Symantec solutions:
  • Symantec Endpoint Protection (SEP)

  • Symantec Endpoint Detection and Response (EDR)

  • Integrated Cyber Defense Manager (ICDM)

  • Threat Defense for Active Directory (TDAD)

  • SEP Mobile

  • Ability to design, deploy, configure and tune these solutions to meet customer use cases - primarily in a "proof of value" pre-sales context

  • Previous pre-sales Systems Engineering or professional services consulting experience with enterprise products preferred

  • Ability to co-manage large, complex technical projects involving a combination of best practices, enterprise software and hardware solutions across a number of disparate departments. Aptitude to effectively identify and track deliverables necessary to drive joint initiatives and build relationships with key customer and internal personnel

  • Strong ability to effectively link technology solutions to business needs

  • Ability to relate to a wide range of technical staff and executives in customer environments

  • A "solutions mindset" that demonstrates technical competence but is open to multiple points of view for how Symantec products fit into an overall security program.

  • Technical knowledge of various cloud architectures and use cases (e.g., AWS, Azure & GCP)

  • Strong interpersonal skills and a collaborative approach to problem solving

  • Presentation and writing skills

  • Demonstrable experience in systems administration, pre-sales or related field

  • Ability to present a professional appearance and demeanor

  • Programming/scripting experience is a plus

  • Industry security certifications (CISSP, CCSK, etc.) and Symantec certifications (SEP, EDR & SEPM) are a plus

Bachelor's + 5+ years of related experience required

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Keywords: Broadcom Corporation, Plano , Inside Solutions Engineering Specialist - Endpoint Security, Other , Plano, Texas

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