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NOC Engineer

Company: Apex Systems
Location: Plano
Posted on: June 8, 2021

Job Description:

Apex Systems has immediate opportunities for skilled NOC Engineers to support one of our top cybersecurity clients in Plano, TX! Please find the details below and send in your resume to apply!

NOC Engineer Duties:

As a NOC Engineer, you will proactively monitor our customer network and communicate potential issues to our customer success teams, perform back-end network performance and availability analyses, and verify machine learning and automation alerts. You will also provide direct support to our customer success engineers and TAC teams. You will need a deep understanding of the dynamic and evolving threat landscape in order to diagnose and solve complex technical issues related to threat mitigation and response.

  • Support technical teams in 24x7 operational environments
  • Assess, draft, and deliver Root Cause Analyses (RCA) timely to internal and external stakeholders
  • Tackle complex problems by using analytical thought to exercise sound judgment and create innovative solutions
  • Proactively communicate issues and risks and escalate conflicts
  • Initiate and prioritize incident responses and escalate to senior resources when necessary

NOC Engineer Skills:

  • Strong communication and problem solving skills with the ability to communicate clearly and calmly with technical personnel in high-stress situations
  • Proven experience in executing skills in RCA and problem resolution
  • A superior grasp of network and server troubleshooting, monitoring tools, and escalation processes
  • Ability to multi-task and work in a dynamic environment with constant change to address emerging security risks and challenges
  • Positive, growth-oriented mindset
  • Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
  • Strongly desired: Palo Alto PCNSE Certification

NOC Engineer Education:

  • BS in Computer Science, computer engineering, systems or related field
  • 5+ years of relevant work experience.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.

Keywords: Apex Systems, Plano , NOC Engineer, Other , Plano, Texas

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