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Senior Product/Business Analyst (Commercial Lending)

Company: Finastra
Location: Plano
Posted on: June 8, 2021

Job Description:

What will you contribute?

Reporting to the Lead Product Analyst, the Senior Product/Business Analyst is responsible for the review, analysis, and evaluation of the product across all stages of the Product Lifecycle. The Senior Business Analyst will ensure cross-functional alignment of efforts to ensure the product line meets business needs and is consistent with Finastra objectives. They will maintain a focus on existing products and developing new products, create detailed requirement documentation, functional design specifications, system and training documentation and support testing for the product.

Job Description:

  • Work closely internal stakeholders (Scrum Masters, Dev, QA, and Product) and end users to understand and gather/validate/document business and user requirements.

  • Translate business problems/goals into user stories, and assist in creating all necessary details which accompany user stories e.g., Personas, Acceptance Criteria etc.

  • Conduct status meetings to ensure that the team is tracking toward desired outcomes.

  • Within every sprint, work closely with the scrum team to ensure they understand the business problem, who the targeted users are and the impact of user stories on the product as a whole.

  • Ensure that delivered code is in the spirit of the user story validating that the customer/end user experience is captured, and value is delivered.

  • Determine fulfillment of acceptance criteria and complete acceptance of stories.

  • Collaborates with technical communications writers to develop thorough internal and external documentation describing product changes.

  • Identifies training needs, and trains employees on product usage and new features/functionality.

  • Support the product roadmap and manage the product through the entire Product Lifecycle from product idea generation to building and testing the product to market launch and product growth.

  • Identify and evaluate new product and product adjacency opportunities by conducting market research supported by on-going customer feedback- includes opportunities for customer penetration to utilize all Finastra product lines, channels and client segments.

  • Analyze the business and functional requirements for business cases that support the creation of new products and/or new features or enhancements of existing product functionality.

  • Maintain a deep understanding of the competitive landscape and external positioning. Perform ongoing analysis and propose necessary actions to ensure continued marketability and competitive stance of product line.

  • Other duties and projects as assigned.

  • Support business cases for new products and or product enhancements to drive new revenue streams and increase profitability.

  • Support leadership in meeting timelines, implementing work activities and maintaining artifacts as required.

  • Assist in the review and evaluation of new product and market initiatives.

  • Perform system analysis for the design of new products or enhancements to improve usability based on feedback.

  • Track and measure customer success metrics.

  • Identify operational process improvement opportunities.


  • Self-starter with ability to successfully track multiple projects with minimal direction.

  • Experience with analyzing data and information and applying problem-solving skills to deliver recommendations and solutions to customer problems.

  • Strong leadership skills. Ability to inspire change and support new ways of doing things across the organization.

  • Proven track record of leading cross-functional teams to successfully implement strategic ideas.

  • Ability to influence and build positive relationships across multiple levels of the organization.

  • Experience Agile SDLC including writing epics, user stories, bugs and detailing client experiences.

  • Experience in Commercial Lending

  • Confidence presenting and tailoring messaging to a variety of audiences, including senior leadership, internal teams and customers.

  • Effectively communicates project plan delays and escalations

  • Serves as SME to support other internal teams, e.g., customer support, implementations specialists, business consultants.

Experience Required:

  • 3+ years of experience with software as a service (SaaS) or internet technologies.

  • 5+ years of experience with Commercial Lending Originations

  • 5+ years of Project Management experience.

  • Experience / background in writing technical and/or non-technical documentation e.g. business requirements document, training materials.

  • Prior experience as an Agile Product Owner or leading scrum teams is preferred, with a deep understanding of SAFe Agile.

  • Superior verbal and written communication skills.

  • Energetic, enthusiastic and committed.

  • Can work effectively within a team but is also able to deliver effectively as an individual contributor.

  • Proven ability to effectively work simultaneously on many priorities, which change frequently.

  • Demonstrated ability to work in a matrix organization and a team environment.

  • The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.

Keywords: Finastra, Plano , Senior Product/Business Analyst (Commercial Lending), Other , Plano, Texas

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