Fitness Attendant- Gleneagles Country Club - Plano, Texas
Company: Clubcorp Club Operations, Inc.
Posted on: June 7, 2021
Health Club Attendant
The Fitness Attendant is responsible for promoting the facility
amenities, programs and the club while providing the Three Steps of
Service to the Members and guests of the club. Responsible for
providing quality service and assisting with the Athletic
operations (as applicable).
To provide exercise floor supervision, including warm welcomes,
magic moments and fond farewells by connecting with each Member on
To clean and maintain all areas of the fitness floor and
equipment. Assist with set up and tear down of other athletic
To constantly monitor Members on the fitness floor and evaluate
Member fitness needs, including providing demonstration of
equipment if necessary. Attend to Members with special needs while
working out on the floor.
To connect Members to other Members through ongoing contact with
the Members and promotion of club activities.
To create personalized service for Members, including providing
towel and water service while Members are exercising.
To promote the facility amenities, programs and the Club while
maintaining a high level of professionalism and service that aligns
with the values, philosophies and standards of the club. This
includes being in club-approved uniform and nametag.
Perform close of business functions following guidelines and
procedures established by the Club.
Responsible for seeing that daily assignments is completed in
their respective areas, to meet Club standards and as communicated
in the Star Service FOCUS expectations (ie orderly/organized work
areas, straighten/arrange entry area, straightening/stocking of
golf shop, etc.
Assist fellow Employee Partners, Members and guests to ensure
delivery of the 3 steps of service without being directed. Be aware
of team members and the environment and participate as a member of
- Notify supervisor of Member/Guest complaints at the time they
occur. Rectify, practicing service recover, any complaints as soon
Work Experience: Customer service experience. Minimum of one
years experience in the fitness or exercise industry preferred.
Education: High school diploma, GED, or equivalent required.
Certificatinon/License: Certification in CPR, First Aid and AED
within 6 months.Within one year of employment ClubCorp star
Keywords: Clubcorp Club Operations, Inc., Plano , Fitness Attendant- Gleneagles Country Club - Plano, Texas, Other , Plano, Texas
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