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Digital Funding Specialist

Company: Capital One
Location: Plano
Posted on: June 6, 2021

Job Description:

Plano 5 (31065), United States of America, Plano, Texas

Digital Funding Specialist

Do you have an eye for detail and would enjoy working behind the scenes in a fast paced Auto Finance Division? Speed, accuracy, and finesse can help boost your performance as a Digital Funding Specialist. The Digital Funding Specialist in the Auto Finance Division provides support to both operations and sales. You will work through a blend of Proof of Income Stipulations/Tasks, offer phone support from "Digital Dealers, and handle overflow tasks from the Assistant Relationship Managers. Expect to work in a fun, fast paced environment, where monthly goals are recognized and encouraged.

A likely match for this position is an energetic and fun individual who is an effective communicator, strong multitasker, attention to detail, process orientated and enjoys working in a fast-paced environment. This non-exempt role requires the flexibility to work a schedule that can include nights and weekends.

General Responsibilities:

  • Reviewing and completing stips/tasks that associated with Proof of Income through Digital Upload

  • Reviewing and completing stips/tasks that overflow from traditional ARM Pods

  • Executing and Receiving the overflow of inbound calls and required outbound calls to dealers and customers

  • Supporting "Digital Dealers" that do not require Relationship manager assistance, but do require funding expertise

  • Work together with Centralized Team Members to provide Brand Defining White Glove Service in support of our Digital Products

Basic Qualifications:

  • High School Diploma, GED, or equivalent certification

  • 6 Months Customer Service experience

Preferred Qualifications:

  • Associate's Degree

  • 6 months of Automotive Funding experience

  • 1 year of Customer Service experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Keywords: Capital One, Plano , Digital Funding Specialist, Other , Plano, Texas

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