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Oracle Order Management Analyst

Company: Ribbon Communications
Location: Plano
Posted on: June 6, 2021

Job Description:

About Ribbon (Nasdaq: RBBN)

We deliver global real-time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, agility and automation and includes optical and packet networking, core to edge IP solutions, UCaaS/ CPaaS cloud offers, and leading-edge software security and analytics tools.

To learn more, visit

Position Title: Oracle Order Management Analyst

Location: Plano, TX

Position Summary:

The Oracle Order Management Analyst will be responsible for the functional design the product feature enhancements for the Ribbon Oracle and Other technology platforms. This person will be actively involved in the design sessions with business users, the product owner, and other technical team members, and will be expected to bring technology and people leadership skills to the team. This role will actively lead the design, build solution components, develop unit tests, guide testing strategy, and play an active role in ensuring quality through the development lifecycle.

This position will be a key part of our Information Systems Applications Team and will be responsible for:

  • Primary interface between the Information Services team and the Professional Services, Inventory, Order to Cash business users for collaboration on support, application improvements and project related initiatives
  • Interact with the Information Services teams to develop solutions based on the user requirements
  • A solid understanding of Service Contract flows and how they intersect with Entitlement Checks, Install Base, Cost Capture, and Billing.
  • Gather/Interpret reporting requirements, working with the OBIEE development resources to deliver a robust platform to enable end user report creation
  • Work with Ribbon business teams to deploy best practice of business process in Oracle R12 and other associated systems in the delivery of Service Contracts at Ribbon Communications.
  • Manage the development and delivery of "Key User" training programs and other ERP competency initiatives
  • Coordinate with business application manager, Key users, IS support teams to effectively support Oracle
  • General Applications support managing the Change Request pipeline

Keywords: Ribbon Communications, Plano , Oracle Order Management Analyst, Other , Plano, Texas

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